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Cần Quan Tâm

Đánh giá

• The Worst Tour Company

  mike s,

  10 thg 12, 2025

  - Đánh giá từ Viator

  1.00

  Ha Long Bay was truly beautiful, but thistour company was terrible. Their communication was awful. They put me on four different buses between going and coming back. At one point I was waiting in the ferry terminal for close to a half an hour with no inforamtion as to when or who was going to pick me up. They had no regard for me. When they told me that I needed to go to another bus the guide actually was pushing me in my back and had to tell him to get his hands off me. this is definitely not the kind of experience I want to have when Im on holiday. I would never go anywhere again with these guys no matter what the price.

• Enjoyable tour

  Winston U,

  9 thg 12, 2025

  - Đánh giá từ Viator

  5.00

  Nicely organized. The lunch was superb and very generous. The guide was good but had difficulty speaking English. (He spoke Russian almost the whole time.) Still, we enjoyed this tour.

• Exhausting!

  Cindy C,

  8 thg 12, 2025

  - Đánh giá từ Viator

  3.00

  Not recommended that you be picked up from the hotel, stop at a restaurant to eat to buy things, etc. along the way. The journey is endless. The crowded attractions, you have to wait for everything. The regular buffet, beware of the scams in the buyers of La Cueva, scam you. Count the money you get back well.

• Amazing tour with Hien

  BRYAN L,

  5 thg 12, 2025

  - Đánh giá từ Viator

  5.00

  Amazing Tour with Hien! He is punctual, passionate at his work, and very funny! He takes great pictures as well! Highly recommended to enjoy Halong Bay for the first time.

• Hiking, kayaking, sightseeing, an incredible day trip from Hanoi!

  Stephanie M,

  4 thg 12, 2025

  - Đánh giá từ Tripadvisor

  5.00

  This trip was very well-organized and everything was done smoothly. Our tour guide, Hien, was super charismatic and accommodating. I would book again!

  

  

  

  

• This cruise is not about what it reads here !

  Nishanth M,

  3 thg 12, 2025

  - Đánh giá từ Viator

  2.00

  This experience is sold as "cruise", but the cruise part is probably 20% or less. Out of the total 6.5 hours in Halong, we hardly cruised for 35 mins in total and the rest of the time were spent in activities like rock climbing and hiking. If this was the case, the product description should have clear information on all the activites. This looks like a deception by not disclosing the right information based on which a traveller can take informed decision. I would not recommend this "5 star cruise" to anyone.

• Excellent excursion, worth every penny. Staff helpful and kind Ha Long Bay amazing!

  param s,

  29 thg 11, 2025

  - Đánh giá từ Tripadvisor

  5.00

  Ha Long Bay worth the visit. Views are amazing. Next time pack the swimming trunks and also be ready for kayaking. Although bamboo boat was fun.

• It was a great day. OH...

  Felipe M,

  27 thg 11, 2025

  - Đánh giá từ Viator

  5.00

  It was a great day. The bus was very comfortable, the boat great, the Hien guide and the driver (whose name I do not remember) were exceptional. Ha Long is one of the most beautiful places in the world. Highly recommended.

• Overall I would say I recommend it. 1 day in Ha Long bay is enough. It was beautiful but too many tourists

  Eunyoung K,

  27 thg 11, 2025

  - Đánh giá từ Viator

  5.00

  It's a whole day trip and can be quite exhausting. Overall Ha Long bay is beautiful and worth the visif

• Somewhat sketchy

  T1429,

  27 thg 11, 2025

  - Đánh giá từ Tripadvisor

  2.00

  This cruise line proved untrustworthy and communicated poorly, which caused anxiety. Unless they are significantly cheaper than others, I’d try another company. The biggest issue was with transfer to and from Hanoi, which was handled in an odd way that made me feel it was “planned” spur of the moment. Details: On the way back to Hanoi, I was separated from the rest of the group and put on a different bus that I had to wait about 30 minutes for. No explanation for this was given, even by the members of staff with limited English. I was just told to wait, that someone was coming for me. And I was left to wonder if that was true while I saw the parking lot of the dock empty. Not fun. I got the sense that there was no real plan to get me back, that it would just be worked out as needed. While the listing says pick up at 8:30 am, I was told it would be 8 am after booking. It was actually 7:45. I also had to walk through the streets of the Old Quarter while their person wrangled other customers. When we got to the dock, the bus pulled over and only I was told to disembark. Again, no explanation for why was given. I got the sense I was a different tier customer and was being put in what was available at my price point. After I booked I was told to have 310,000 in Vietnamese currency to pay for something (a ticket for something). I realized this was possible, other operates collect the same ticket money, but the person who collected it kept saying I wasn’t giving him enough cash. Is it possible he was right? Maybe. But it’s a known scam pulled in tourist spots in Vietnam to make this claim until the tourist gives more money or the scammer “helpfully” counts out the money. They told me they’d confirm the pickup time the day before. They did not. And they did not respond to my message asking them to confirm. I had to ask my hotel to call them and confirm. The food was edible. Nothing luxurious about anything on offer, but I expected this having researched Ha Long Bay cruises. Unless you book with one of the few elite companies offering day cruises, the on-boat experience is about the same. So if you can’t get the very best, I say go with the cheapest priced line that communicates clearly in their listing. And be prepared with a backup plan because what I saw of the way the companies operate doesn’t inspire confidence. Also be aware that the cave many cruises stop at and Ti Top island’s summit are not remotely appropriate for people with mobility issues. This was extremely underreported before (by reviews and listings) and during (by the staff of my cruise) In summary: Communication before the cruise included unpleasant surprises, then ceased at a crucial moment. During the day of the tour, I was passed around from person to person, with few who could speak English well enough to understand and most unable or unwilling to speak any. Odd things happened with no explanation. The experience did not inspire any trust, but ultimately everything worked out. So if you’re getting a very good price, it’s probably worth taking the chance.

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