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Đánh giá

• Amazing Experience with Rich!

  Syed A,

  28 thg 12, 2024

  - Viator

  5.00

  Our family had the absolute pleasure of having Rich as our tour guide for the Road to Hana, and we couldn’t have asked for a better experience! From the moment he greeted us, it was clear that he genuinely enjoys what he does. Rich navigated the winding roads of Hana like a seasoned pro, ensuring we felt safe and relaxed throughout the journey. Even when we were running about 40 minutes late (getting two kids under 10 ready and fed for a big day is no small feat!), Rich was incredibly understanding and patient. He met us with a smile, and his luxury SUV was spotless, comfortable, and perfect for the adventure ahead. Not only was Rich an excellent driver, but he was also an outstanding storyteller. He shared fascinating insights about Hawaiian culture, history, and the unique spots we visited. He balanced taking us to mustsee tourist attractions and hidden local gems only someone with his knowledge could share. Knowing we are vegetarians, Rich went out of his way to take us to an amazing pizza spot that catered perfectly to our needs, it was one of the best meals we had in Hawai‘i! To top it all off, spending Christmas with Rich made the experience even more memorable. His warm personality and genuine enthusiasm for sharing Hawai‘i’s beauty made the day feel extra special. We sincerely recommend this tour and, most importantly, Rich as your guide. He’s not just a tour guide, he’s the kind of person who makes you feel like you’re exploring Hawai‘i with a friend. Thank you, Rich, for an unforgettable experience!

• No communication before...

  John V,

  6 thg 10, 2024

  - Viator

  1.00

  No communication before tour. Once initial tour start time had passed, finally responded that they had driver emergency. Ruined day with no prior communication

• If you like to gamble and lose, pick this one!

  Stephanie H,

  3 thg 8, 2024

  - Viator

  1.00

  Booking with this operator is a gamble. Our trip was cancelled at 12:45am via text when we were supposed to be picked up at 6:45am that morning. Text cited “vehicle emergency”. Operator offered the following day as an option but we are unable to rearrange our schedule to take that tour. If you look at previous reviews, the operator overbooks and then cancels- bad business! Stay away from them!

• Memorable Ohana Trip

  Angie F,

  30 thg 7, 2024

  - Viator

  5.00

  Mark was a great tour guide! Laid back, fun & very informative … My kids are 26, 24 & 22. My husband has some mobility challenges as an amputee & my oldest has an intellectual disability, Mark catered to everyone’s needs, answered lots of questions, as well as provided awesome tips & insights for all over Maui, not just Hana. He even recommended the Hana Tonic for my daughter’s motion sickness & it worked so well we got more to take home! Highly recommended, definitely worth the money for a personal guided tour for us and very nice family experience!

• cancelled within an hour

  Tricia M,

  25 thg 6, 2024

  - Viator

  1.00

  they canceled on us 1 hour before the tour. we were only in port one day so we missed seeing the road to Hana because it was to late to book with another company. i reached out to confirm a pick up time twice the day before and no one responded. i am still awaiting f a credit on my charge.