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• A must do!!

  Deborah D,

  27 thg 9, 2025

  - Viator

  5.00

  Wonderful trip. Tour guide was excellent!!!!!! Views were spectacular! Highly recommend this tour for all.

• Poor customer service

  Charles K,

  23 thg 9, 2025

  - Viator

  1.00

  The weather was so bad we started to walk to the meeting place in pouring rain and thunder and lightning, the water on the road was over our ankles. We contacted the trip coordinator prior to the departure time that we could not make it. I requested a refund and was denied. I find that a poor customer service response.

• Great Experience Long travel time

  Trudie H,

  22 thg 9, 2025

  - Viator

  3.00

  This was an excellent train journey on the Bernina Express. However getting from Como to St Moritz & especially back again was a challenging series of coach trips that involved a change & no stops on the return journey (3hrs). The whole day was 13hrs long for essentially a 2 & a half hour beautiful train ride plus lovely mountain views along the way, with an hour to explore St Moritz. However a lot of the journey was in long tunnels too. It's a lovely experience in the mountains and on the train but you do need stamina for the coach journey. Our guide was enthusiastic but with 3 languages to convey by the time he got around to English the area he was describing was often passed or we were back in a long road tunnel.

• The tour is along day but...

  Cheryl T,

  21 thg 9, 2025

  - Viator

  5.00

  The tour is along day but worth it. The train journey through the Italian alps is stunning with great scenery. Unfortunately tje day went it was very cloudy with rain but the views and train were still very enjoyable. Our Italian tour guide...sorry don't know his name....was great. Gave us lots of information and was really funny but didn't waffle or overdo the facts. A little more time in St Moritz would have been nice so you could explore the town a bit more.

• The itinerary was a bit...

  Elizabeth C,

  11 thg 9, 2025

  - Viator

  4.00

  The itinerary was a bit misleading. We started in Como, but apparently there was another group that started in Milan. We boarded a bus in Como and then went to another meeting place to meet up on a larger bus with the group from Milan. The stop for coffee was very nice and had good food. We only had about an hour in St. Moritz which was too short. The Bernina train was definitely the highlight of the trip, and we had great weather and beautiful views. Trip back I felt took longer than it should as we again had to meet up with another bus driver to take us back to Como. Most disappointing part of the tour was the tour guide. She had minimal knowledge and pointed out obvious things like 'There is Lake Como' on your right side. While on the train, she sat at one end of the train carriage we were all in and did get up and say a few things, but most of the group could not hear her. She didn't make an effort to move forward in the train and repeat herself for those of us not sitting within a few rows of where she sat.