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• Zagreb to Split with stops in Plitvice Lakes National Park and Omiš

  Charla R,Jun 10, 2026

  - Review from Tripadvisor

  5.00

  Review We (two couples) spent one and one half days touring with Ella and Drazen in Croatia in late May. First was a day long transfer excursion from Zagreb to Split with a perfect stop in the beautiful in Plitvice Lakes National Park. Our time touring and for meals was very well organized and informative in a very comfortable Mercedes van. We enjoyed this time so much that we added an additional half day excursion to Omiš coupled with a very special time in the home of Nicolina to observe and learn about the preparation of soparnik—a local specialty wood-fired dish made from dough and chard cooked with her mother. Fascinating process, delicious meal and wonderful lesson in local culture and traditions. Ella and Drazen are both lovely people as well as lots of fun. Both days were memorable highlights of our time in Croatia. Highly recommend.

• A family friend tour experience with an efficient. profession coordinator and guide

  HappyCamper4444,Oct 17, 2025

  - Review from Tripadvisor

  5.00

  For those looking for a one-stop, “feel like a family friend is guiding you” kind of experience when planning a tour in Croatia and surrounding areas, look no further. Ella was incredible in setting up a complex set up pickups, tours, guides and experiences across a range of areas covering Dubrovnik, Ston, Mostar, Split, Plitvice and Zagreb. She leveraged local guides and drivers ensuring we had an authentic experience in each area. And she did this while providing options, maintaining a great sense of humour, professionalism and timeliness. We are looking forward to tapping into her expertise, coordination skills and vast network on our next trip. Thank you Ella and team!

• Tours in Dubrovnik, Split, and Plitvice.

  echantelois,Oct 16, 2025

  - Review from Tripadvisor

  5.00

  Ella helped coordinate tours and transportation in advance from abroad. Once we arrived in Croatia, she led or arranged tours in Dubrovnik and Split with a side trip to Mostar, Bosnia. She arranged transportation by van for our group of 5, and it was always on-time. She knows tons about Croatia and is able to communicate fluently in English. Her enthusiasm for Croatia makes her an unofficial but effective ambassador for her home country. I couldn’t recommend her more highly.

  

  

  

• Fabulous in every way!

  O2489CPteresat,Oct 12, 2025

  - Review from Tripadvisor

  5.00

  Ella was not only very knowledgeable, she was fun, adventurous, considerate, and professional. She is a warm person and will meet your every need. Her partner Drazan is also a lovely person, and an excellent driver! You will have an unparalleled experience.

• Wonderful experience

  btc1196,Oct 7, 2025

  - Review from Tripadvisor

  5.00

  Our 10-day vacation in Croatia, orchestrated by Rafaella and her team at Genuine Tours, was an absolute dream from start to finish! We have nothing but great memories from a truly great trip. Rafaella's recommendations for lodging were excellent, perfectly suiting our preferences and making our stay incredibly comfortable. She made every aspect of our journey feel possible, facilitated, and accessible, which gave us immense confidence throughout our travels. From prompt communication to on-time pickups, her thorough planning and execution were evident. We particularly appreciated Rafaella's flexibility when unforeseen circumstances arose. Her mastery of English made communication effortless, and her extensive knowledge of Croatia truly exceeded our expectations. The drivers and vehicles provided were top-notch, ensuring safe and comfortable transportation throughout our adventure. We wholeheartedly recommend Genuine Tours and Rafaella for an unforgettable Croatian experience!

• Top notch.

  W9954HCandrewb,May 30, 2025

  - Review from Tripadvisor

  5.00

  The experience would have been good alone; Ella made it exceptional and special. Highest recommendations. Look no further for a memorable tour and guide.

  

• A National Living Treasure

  Stephen O,Aug 18, 2021

  - Review from Tripadvisor

  5.00

  Ella is the closest thing that Croatia have to a National Living treasure! :D If you want someone who has a great grasp of English, lots of energy and an awesome sense of humour you will be in for a treat. We were a private party of three that were picked up from Zadar and driven to Zagreb, via the Plitvice Lakes. Ella kept us entertained with lots of history and plenty of jokes thrown in to keep you entertained and amazed. I have recommended Ella to friends, knowing they will not be disappointed! :)

  

• Ella is a treasure of Croatia !!! Standard of Excellence !

  580jillianm,Jul 17, 2021

  - Review from Tripadvisor

  5.00

  Ella actually created our whole EXTRAORDINARY 8 day trip from Zagreb to Hvar to Dubrovnik. It was for seven people.MY husband and myself and five adult kids ranging from 23 years old to 35. ThIS was a trip of a lifetime . We have been all over the world and have a vast base of comparison. This will be in our top three only because of Ella ! . Ella did everything from securing fantastic , dependable drivers in each place , beginning by picking us up at the airport ( with her ) and then weaving so many adventures throughout the trip From Truffle hunting to lake hike to blue grotto boat trips , historical educational walks through cities to unique wineries and cheese makers with tastings . Ella even arranging perfect dinners and secured tickets for us on our transition boats and stayed on top of every activity always adding and subtracting as needed. Ella is brilliant , joyful , witty and an exceptional human being. She is trustworthy and so very capable. I have already recommended her to a number of friends. I have many who did not have as compelling , fun and fascinating trips to Croatia but now want to go back so that Ella can “immerse them in all the wonders of this remarkable country . Ella one of the treasures of Croatia !