9/11 Memorial, Ground Zero Tour with Optional 9/11 Museum Ticket
Overview
Available languages
Mobile ticket
In remembrance of the tragic events that took place on September 11, 2001, visit the landmarks of Ground Zero, including the National September 11 Memorial, with a guide who has a personal connection to that day. This tour offers an intimate encounter with history as you hear the stories of not just tragedy but also heroism and resilience.
Upgrade for entry to the 9/11 Museum. Pre-booking guarantees your spot, and the museum is filled with artifacts to enrich your experience. You can upgrade for a VIP guided tour or a self-guided visit with your skip-the-line ticket.
Additional Info
Wheelchair accessible
Infants and small children can ride in a pram or stroller
Service animals allowed
Public transportation options are available nearby
Transportation options are wheelchair accessible
All areas and surfaces are wheelchair accessible
Suitable for all physical fitness levels
A moderate amount of walking is involved. Please wear comfortable shoes
Please dress appropriately and bring layers in case of cold weather
9/11 Museum admission is NOT included unless option is selected at time of booking
Children 3 and under free with paid adult ticket
We offer two upgrades for the 9/11 Museum. You can either tour the exhibits with a guide or get a skip-the-line ticket to visit on your own. If you choose the ticket option, be sure to arrive during your timed entry window as the museum reserves the right to deny admission if you miss this. With both options, you can stay as long as you like after entering. There’s a security checkpoint, and all large bags must be checked.
What To Expect
Explore this transportation hub and shopping center to admire its striking architecture and learn how it symbolizes renewal at Ground Zero after 9/11.
Pay your respects to those who lost their lives at the World Trade Center on 9/11. Your guide will explain the meaning behind all the symbolic places in the memorial plaza, including the Survivor Tree and Reflecting Absence, which are the largest man-made waterfalls on the continent.
Options
Walking Tour + Museum Ticket
Duration: 1 hour 30 minutes: A guided tour of Ground Zero, including the 9/11 Memorial, plus a skip-the-line ticket to the 9/11 Museum. Self-Guided Museum Ticket: This option does not included a guided tour of the 9/11 Museum.
Walking Tour Only
Duration: 1 hour 30 minutes: A guided tour of Ground Zero, including the 9/11 Memorial. No Museum Entry
Walking Tour + VIP Museum Tour
Duration: 2 hours 30 minutes: A guided tour of Ground Zero, including the 9/11 Memorial, plus a VIP guided tour of the 9/11 Museum.
What‘s Included
Optional upgrade to discover the artifacts in the 9/11 Museum with your skip-the-line ticket
Tour of Ground Zero, including outside St. Paul’s Chapel
Tales of heroism, tragedy, and resilience to enrich your visit
Guided visit to the 9/11 Memorial
9/11 Museum small-group guided tour (if you choose the VIP option)
New York City guide with a personal connection to 9/11
Gratuities
Cancellation Policy
For a full refund, cancel at least 24 hours before the scheduled departure time.
Reviews
6,740 reviews
Total reviews and rating from Viator & Tripadvisor
Hallowed ground honored
Stay624359,Jun 17, 2026
- Review from Tripadvisor
5.00Tim Dodd was amazing, energetic, informative animated and responsive.
Best time
Paradise04187183734,Jun 17, 2026
- Review from Tripadvisor
5.00Todd dowd was awesome!!! He did such a good job gave us a great time and made evrey penny worth it. Very fun and interesting
9/11 Tour
L6201MVpattym,Jun 17, 2026
- Review from Tripadvisor
5.00Tim Dowd was a fabulous guide. Definitely worth the time.
Beautiful Early summer Monday!
Regina H,Jun 17, 2026
- Review from Tripadvisor
5.00Russell was a wonderful gifted tour guide . He loved sharing his Photos, knowledge, and remembrances of Sept 11, 2001. He has a wealth of historical facts and stories told with true caring and compassion for this very sad day in the US and World. It is a very sacred holy place designed and dedicated to the loss of almost 3,000 people. The oculus is so strikingly unique and beautiful!!!!
A must see tour
S1650VAjosephm,Jun 16, 2026
- Review from Tripadvisor
5.00Sean was our tour guide and did an amazing job telling the story and bringing in the personal stories of first responders, airline passengers, and anyone else involved. Highly recommend!
Great Tour
370loril,Jun 16, 2026
- Review from Tripadvisor
5.00This tour was very informative and interesting. Our tour guide, Ray, shared facts and personal perspectives that really made the tour special.
we really enjoyed
davedH3314DO,Jun 15, 2026
- Review from Tripadvisor
5.00Megan was a great guide! We enjoyed the sites and Megan did an excellent job explaining what we were seeing.
Meghan - great guide
carolhZ8393QT,Jun 12, 2026
- Review from Tripadvisor
5.00Meghan was amazing. She is a great storyteller, full of personality, information & very thorough. She obviously does her homework & loves what she does.
Well worth visiting 9/11...
Anna L,Jun 12, 2026
- Review from Viator
5.00Well worth visiting 9/11 Memorial, can’t believe it’s been 25 years, the memorial is so respectful to those who lost their lives on that terrible day. The museum is excellent definitely worth visiting.
Amazing experience for the money.
Theechachi,Jun 11, 2026
- Review from Tripadvisor
5.00Tour guide was more than expected. Loads of knowledge shared along the tour and really gave a local vibe. Well done!
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