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• Needed more time at the memorial

  Methowsmiles,Jun 12, 2026

  - Review from Tripadvisor

  2.00

  Overall, the service was fine, but where there were some issues that were not laid out in the reservation or that affected our ability to explore the memorial. Our pick up time was at 12:30 by the time we had picked up the other two groups we didn’t get to the memorial until 130. With our 230 boat tickets, we were urged to rush to the film before getting on our boat to go to the memorial. After we returned from the memorial, we didn’t have nearly enough time to visit the museums or the submarine. My daughter likes to do the junior Ranger program. And we had a pick up time at 4 PM by the time we were done seeing the memorial it was 315. We were barely able to finish up the junior Ranger booklet get our badge and regroup with the Van. Then we went on some impromptu hour long city tour that was not in the reservation initial description. I would have rather spent the extra hour at the memorial. And not driving around the city. Yes it was cool seeing historical spots, but it was just slow crawling past them with unnecessary onetime stories about them. The driver was nice, but he was a long winded. Again overall, it was fine. But I would would’ve rather used the last hour to stay at the memorial instead of drive around on the van for an unplanned seemingly random city tour. I know y’all do the city tours, but it was not part of what I booked when I made this Pearl Harbor reservation.

• Not luxury

  Marcia M,Jun 7, 2026

  - Review from Viator

  3.00

  The information said I would be picked up in a limo. I wasn’t. It was a van our guide Vanessa was nice but all the information she had was the exact same as the video once we arrived at Pearl Harbor. Afterwards, she did have some good information about the town. Luxury tour absolutely not.

  

• The best!

  Melissa F,May 24, 2026

  - Review from Viator

  5.00

  Vanessa was fun and so knowledgeable! She not only was kind and fun to be with, she also did an amazing job!

• Early tour with less crowd

  Sightsee378124,May 13, 2026

  - Review from Tripadvisor

  4.00

  It was nice to be with a small group of people for the tour. The driver was courteous and friendly.

  

  

  

• Pearl Harbor

  Michele C,Apr 27, 2026

  - Review from Viator

  5.00

  Pearl Harbor is a beautiful site. But be careful as it is a memorial so treat it with respect. Vanessa was fantastic tour guide.

• Great but wet.

  NYvonne B,Apr 11, 2026

  - Review from Viator

  3.00

  Such a moving experience visiting the resting place of those that perished on December 7th. A walk through history.

• Not what we expected for a “luxury” tour and the price we paid.

  Susan K,Apr 2, 2026

  - Review from Tripadvisor

  2.00

  Pick up at start of trip was delayed (we waited 40 minutes). Air conditioning in van was not functioning. Very little history of the Pearl Harbor story was provided by tour guide/driver. While a friendly guy, he rambled about disconnected topics. Not sure why this was called a luxurious tour.

• Not a luxury tour at all.

  Connie B,Apr 1, 2026

  - Review from Viator

  2.00

  This was not a tour of Arizona Memorial. And definitely not a luxury tour. It was basically getting dropped off and picked up from the memorial. We were provided tickets to get on the boat that goes out to the Arizona. There was no tour. We were provided water and juice. 13 people plus the driver crammed in the van. Driver had a microphone and speaker but we couldn't hear him at all. He picked us up after we saw the memorial and proceeded to drive around the residential areas East of Honolulu. Again, we couldn't hear him talk so we were confused why were driving around. After a while, my Brother asked him if we'd be getting back to our hotels soon as he is diabetic and would need medication soon. The driver responded with, "this is the tour listed on your itinerary." I looked it up. There was NO tour listed on our itinerary. Then he said, "ya, after a few more sites, I'll get you back to your hotel." When we finally arrived at our hotel, driver says to the other passengers, "You all knew there was a tour after...?" Then an elderly lady with a walker tried to get out so our group could get out. Driver rudely says to the lady, "Why are you getting out?" My brother asks the driver for his name to which he responded, "You're a jerk." My opinion, this was all handled very unprofessional. I do not recommend this "luxury tour" or this driver.

• A must do!

  Robin R,Mar 27, 2026

  - Review from Viator

  5.00

  Vanessa was fun and very knowledgeable about what happened on December 7, 1941 as well as additional information about the island and its history. I think everybody that visits the island should take the time to visit Pearl Harbor. Thank you for a wonderful experience

• Not great

  leannebE9068GE,Mar 21, 2026

  - Review from Tripadvisor

  3.00

  It was ok. Not really the experience we thought it would be. At the Arizona memorial you are herded in and out really quickly. And we were left in a hot closed up bus with no air con running while the driver was outside talking to someone. I wouldn’t recommend.

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