9/11 Memorial, Ground Zero Tour with Optional 9/11 Museum Ticket
Overview
Available languages
Mobile ticket
In remembrance of the tragic events that took place on September 11, 2001, visit the landmarks of Ground Zero, including the National September 11 Memorial, with a guide who has a personal connection to that day. This tour offers an intimate encounter with history as you hear the stories of not just tragedy but also heroism and resilience.
Upgrade for entry to the 9/11 Museum. Pre-booking guarantees your spot, and the museum is filled with artifacts to enrich your experience. You can upgrade for a VIP guided tour or a self-guided visit with your skip-the-line ticket.
Additional Info
Wheelchair accessible
Infants and small children can ride in a pram or stroller
Service animals allowed
Public transportation options are available nearby
Transportation options are wheelchair accessible
All areas and surfaces are wheelchair accessible
Suitable for all physical fitness levels
A moderate amount of walking is involved. Please wear comfortable shoes
Please dress appropriately and bring layers in case of cold weather
9/11 Museum admission is NOT included unless option is selected at time of booking
Children 3 and under free with paid adult ticket
We offer two upgrades for the 9/11 Museum. You can either tour the exhibits with a guide or get a skip-the-line ticket to visit on your own. If you choose the ticket option, be sure to arrive during your timed entry window as the museum reserves the right to deny admission if you miss this. With both options, you can stay as long as you like after entering. There’s a security checkpoint, and all large bags must be checked.
What To Expect
Explore this transportation hub and shopping center to admire its striking architecture and learn how it symbolizes renewal at Ground Zero after 9/11.
Pay your respects to those who lost their lives at the World Trade Center on 9/11. Your guide will explain the meaning behind all the symbolic places in the memorial plaza, including the Survivor Tree and Reflecting Absence, which are the largest man-made waterfalls on the continent.
Options
Walking Tour + Museum Ticket
Duration: 1 hour 30 minutes: A guided tour of Ground Zero, including the 9/11 Memorial, plus a skip-the-line ticket to the 9/11 Museum. Self-Guided Museum Ticket: This option does not included a guided tour of the 9/11 Museum.
Walking Tour + VIP Museum Tour
Duration: 2 hours 30 minutes: A guided tour of Ground Zero, including the 9/11 Memorial, plus a VIP guided tour of the 9/11 Museum.
Walking Tour Only
Duration: 1 hour 30 minutes: A guided tour of Ground Zero, including the 9/11 Memorial. No Museum Entry
What‘s Included
Optional upgrade to discover the artifacts in the 9/11 Museum with your skip-the-line ticket
Tour of Ground Zero, including outside St. Paul’s Chapel
Tales of heroism, tragedy, and resilience to enrich your visit
Guided visit to the 9/11 Memorial
9/11 Museum small-group guided tour (if you choose the VIP option)
New York City guide with a personal connection to 9/11
Gratuities
Cancellation Policy
For a full refund, cancel at least 24 hours before the scheduled departure time.
Reviews
6,763 reviews
Total reviews and rating from Viator & Tripadvisor
Solid experience
ericpN6807MN,Jun 24, 2026
- Review from Tripadvisor
5.00Great tour guy. Ray R. had the perfect blend of history, reflection, honor and tender moments. He was great and appreciated the tour.
Great Tour
felixkL2131WW,Jun 24, 2026
- Review from Tripadvisor
5.00Jim Quinn was a very nice guy who describes the scenes from 9/11 very emotional and realistic. Goosebumbs are guaranteed. Made fun and was very worth it.
Very Meaningful
O7698QGsarahd,Jun 24, 2026
- Review from Tripadvisor
5.00Jim Quinn did a fantastic job as our guide—a great mix of anecdotes and historical facts.
Jim Q is the best tour guide!
katebN7286EG,Jun 24, 2026
- Review from Tripadvisor
5.00Our tour guide Jim Q was wonderful! He was informative and authentic. We could hear him well and he provided so many meaningful details and stories. He definitely added a lot to our experience! Thank you, Jim Q!!
Jim Q was a wonderful tour guide.
946rylieb,Jun 24, 2026
- Review from Tripadvisor
5.00Our tour guide Jim Q, he was very good! Very informative and authentic. I would come back again and hear him all day. Thank you, Jim Q.
Great Guide
D3196WSjohnm,Jun 24, 2026
- Review from Tripadvisor
5.00Jim Thorp was knowledgeable and entertaining.
Jim Q great tour guide!
187peytonb,Jun 24, 2026
- Review from Tripadvisor
5.00Had a Great tour with Jim Q. Loved to learn about the history of 911. It always moves me and makes me feel closer to the people who died and sacrificed themselves.
Amazing
allisonmK7848IB,Jun 24, 2026
- Review from Tripadvisor
5.00Jim Q was an excellent tour guide. His first hand experience of the day was beautifully delivered.
was lovely!
302aidana,Jun 23, 2026
- Review from Tripadvisor
5.00tour guide Ray R. was great. loved his energy and explained everything in a captivating and mindful way.
I I made me cry for the Victims !
V52RNalbertd,Jun 23, 2026
- Review from Tripadvisor
5.00It was Wonderful ! Learned many things I did not know about the Horrible Event ! It made me Cry many times for all the innocent lives lost on that Day Jim Q Was an Excellent guide was very informative and also shared his own life Experiences on that Horrible Day !
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