Overview
Mobile ticket
Rollout the red carpet and step into the lights! At Arcade City everyone gets the VIP treatment. Arcade City’s mission is to bring 5 Star fun to everyone!
Additional Info
Service animals allowed
Infants and small children can ride in a pram or stroller
All areas and surfaces are wheelchair accessible
Suitable for all physical fitness levels
Wheelchair accessible
What To Expect
Arcade City Pigeon Forge
Arcade City provides the most unique experience in entertainment! Games for the whole family and prizes you’d only dream of. Arcade City mixes the perfect blend of amusement and entertainment to provide a memorable experience for guests of all ages.
Options
$100 Arcade City Pigeon Forge Play Card (+$45)
What‘s Included
$145 play card
Meeting points
Arcade City Pigeon Forge
131 Island Dr, Ste. 1105 Pigeon Forge United States
End points
This activity ends back at the meeting point.
Cancellation Policy
For a full refund, cancel at least 24 hours before the scheduled departure time.
Reviews
88 reviews
Total reviews and rating from Viator & Tripadvisor
Fun at pigeon forge
Susan H,May 21, 2026
- Review from Tripadvisor
5.00The ease of getting the card and the value.
Fabulous family fun
jackyec2024,Jan 13, 2026
- Review from Tripadvisor
5.00Family outing and everyone had a blast! I dread the prize selection and browsing but Jeff was amazing! Super helpful and accommodating. Thank you!!
Family Fun Trip
SeanB2713,Dec 31, 2025
- Review from Tripadvisor
5.00Fantastic arcade. Well stocked with games for all ages and prizes all across the building. Jeff helped us greatly as we cashed in our tokens and cards. We will be back!!!
Family fun!!
Stay35286417277,Dec 30, 2025
- Review from Tripadvisor
5.00Jeff at the prize counter was amazing!! He was patient, helpful, & very nice to our kids while they spent their tickets 😁
Fun
allisaunc,Dec 23, 2025
- Review from Tripadvisor
5.00We had so much fun at the arcade. The staff member Jeff, helped us out with a ticket situation and made our little boy happy. Thank you !
Reward service
kayleem683,Dec 22, 2025
- Review from Tripadvisor
5.00Kim was an amazing person. She helped with a lot when we didn’t know how to choose. Thanks to her we got awesome prizes and wonderful customer service…10/10 would go again.
Great place!
annahB1904LW,Dec 20, 2025
- Review from Tripadvisor
5.00I want to give a huge shout-out to Jeff. He was incredibly kind, patient, and helpful from the moment we walked up. My kids couldn’t decide what they wanted, and instead of getting frustrated or rushing them, Jeff took his time, made suggestions, and genuinely helped them choose toys they would love. He was so sweet with the kids, he even chatted with them about Christmas, toys, and what they were excited for. You could tell he truly cared about making their experience fun and memorable, not just getting us through the line. Thank you for having an employee who is genuinely caring, respectful, and clearly loves what he does. Jeff made our visit special, and we appreciate him more than he knows!
Excellent service
rebeccatG8569ZY,Dec 14, 2025
- Review from Tripadvisor
5.00Santiago and joshua were very kind and helpful during our visit and went above and beyond to take care of us! They greeted us with a smile as soon as we walked in the door and wished me a happy birthday as well! We will definitely be going back when we return for another visit next year
Experience
759gentryd,Dec 13, 2025
- Review from Tripadvisor
5.00Ole JEFF was great with customer service. Very nice guy. Was very good with the kids and letting them choose the prizes and colors themselves. Deserves are raise
Very enjoyable !
V7906IVemmal,Dec 2, 2025
- Review from Tripadvisor
5.00Kolette and Santiago were very sweet with me and my kids I didn’t understand how the specials and splitting the cards up for me and my family and Kolette was very sweet and explained it to me!
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Operated by Arcade City