Passengers must arrive at El Calafate Bus Terminal at least 30 minutes before departure. After check-in, board a comfortable scheduled bus service to Puerto Natales, Chile. The journey crosses the Argentina–Chile border and includes immigration and customs procedures. Travelers must carry a valid passport and comply with all entry requirements. Travel time is approximately 6 hours, depending on traffic, weather conditions, and border processing times. The service ends at Puerto Natales Bus Terminal, conveniently located in the city center and close to accommodations, restaurants, and transportation connections to Torres del Paine National Park. Electronic tickets are sent via the Viator messaging platform, email, and/or WhatsApp prior to departure.