Ground 0 and World Trade Center Tour with 911 Museum Upgrade
Overview
Available languages
1 hour 30 minutes
Mobile ticket
Visit Ground Zero and the September 11 Memorial Pool on this 90 minute tour that will
take you back to Tuesday September 11, 2001 in New York City. Visit the grounds of the World trade Center or also know as Twin Towers. Expert local New York City Tour Guide will tell you their experience on September 11 and learn their story of that horrific day. The tour concludes at 911 Museum entrance, where you can upgrade to include Priority Skip the Line reserve access to the Museum.
Additional Info
Wheelchair accessible
Infants and small children can ride in a pram or stroller
Service animals allowed
Public transportation options are available nearby
Infants are required to sit on an adult’s lap
Suitable for all physical fitness levels
Operates in all weather conditions, please dress appropriately
What To Expect
Ground Zero Museum Workshop
Visit Ground Zero and 911 Memorial pools
The National 9/11 Memorial & Museum
This will be included if upgrade option is chosen. Upgrade to include express reserve entrance to the 911 Memorial Museum
Options
Ground Zero Tour + 911 Museum
Ground Zero Tour + 911 Museum: 1.5 hr Ground Zero and 911 Memorial tour departs 9:30 and11:30am + admission to the 9/11 Museum Skip the line reserve access.
Ground Zero + Museum + Freedom
departs 9:30 and 11:30 +admission to 9/11 Museum and Freedom Towers Observation.Tour meets 24 State St in front of Starbucks Duration: 1 hour 30 minutes
Ground Zero 911 Memorial Pools
1.5-hour tour departs 9:30 and 11:30am. Tour meets at 24 State St in front of Starbucks Across the street from Battery Park.
What‘s Included
911 Memorial Museum Skip the Line Reserve Access (upgrade available)
NYC Expert Local Tour Guide
Gratuities
Cancellation Policy
For a full refund, cancel at least 24 hours before the scheduled departure time.
Reviews
45 reviews
Total reviews and rating from Viator & Tripadvisor
Not the best
Erin K,Jun 16, 2026
- Review from Viator
1.00Our tour guide didn’t know anything about Ground Zero or the surrounding areas. Very disappointed in the lack of information
The 9/11 Museum is a moving space about the attack on the Twin Towers.
afiguec,May 31, 2026
- Review from Tripadvisor
5.00The memorial of the Twin Towers and the museum built at Ground Zero of the attack are a very moving visit to the exact point where this grave terrorist attack occurred, which cost the lives of more than 3,000 people. The museum is very well designed and executed, and it is worth visiting for at least about three hours. See some of the side wings that are not clearly indicated but are very interesting, many of them featuring videos or photographs. Undoubtedly, a very important point in your visit to New York.
Tour provider never provided tickets
Christopher N,May 30, 2026
- Review from Viator
1.00Very good tour guide but the provider refused to provide tickets despite being included in thie activity.
Very informative and well organised
aimeep874,May 28, 2026
- Review from Tripadvisor
5.00We booked the reserved tour for $60 each. We arrived a little early and all staff were very helpful and explained where we needed to be. We met our guide and he was fantastic. We have heard/watched a lot about the atrocities for 9/11 however this was extremely informative. Our guide was very communicative, he took his time and ensured every had heard what we was saying and always checking if anyone had any questions. It was a very sombre tour and really emersive. I definitely had a few tears! I would definitely recommend
Excellent way to learn about NY and 911.
Brian A,May 23, 2026
- Review from Tripadvisor
5.00Leanne was an amazing guide. Would highly recommend.
This felt more like a...
Justin A,Apr 19, 2026
- Review from Viator
2.00This felt more like a walking tour of lower Manhattan that just happened to end around the 911 museum. Having been on another 911 walking tour, the details provided on important 911 sites and landmarks were scant and underdeveloped. The booking and email confirmations themselves are confusing - as others have said - about whether or not you have purchased museum tickets.
Great
C2445TGstevet,Apr 3, 2026
- Review from Tripadvisor
5.00Great tour very informative guide ( Gail) Definitely recommend
Our tour guide was...
Janet S,Dec 6, 2025
- Review from Viator
5.00Our tour guide was awesome! So informative and friendly! Wasn't just 911 tour, but gave us some much history
9/11 Guided Tour
Katie M,Nov 21, 2025
- Review from Viator
5.00Very emotional but factual experience. We had a fantastic tour guide who took us around the city and explained all the local history. I would definitely recommend this tour during your stay in NYC.
Ground Zero Tour ~
Caren F,Oct 17, 2025
- Review from Viator
5.00Our tour guide was very knowledgeable & Kind. He was early & gave me a call 📞 which was very helpful. Helped us take pictures. I Highly Recommend
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