Overview
Mobile ticket
• Enjoy convenient transfers between airport and hotel in a new model of air-conditioned SUV Innova (Surabaya Area Only)
• Get picked up right from the arrivals hall of the airport or the lobby of your hotel
• Enjoy a professional service with proffesional driver
• Travel in comfort with ample space in a vehicle(SUV) that's perfect for group travelers
Additional Info
Wheelchair accessible
Infants and small children can ride in a pram or stroller
Service animals allowed
Transportation options are wheelchair accessible
All areas and surfaces are wheelchair accessible
Suitable for all physical fitness levels
The duration of transfers are approximate, the exact duration will depend on the time of day and traffic conditions
What To Expect
- Pick up/Drop Surabaya Airport (T1 Domestic/T2 International) - Drop/pickup Surabaya/SIdoarjo hotel/airbnb - Save Money and Time - airconditioned,clean and comfortable car (relative new car) - No more chasing taxi or public transportation - On time and no extracost or overpay for delayed or early arrival - Enjoy convenient transfers between airport and hotel in a modern air-conditioned Innova or Avanza (Surabaya/SIdoarjo Area Only) - Get picked up right from the arrivals hall of the airport or the lobby of your hotel - Enjoy a professional service with proffesional driver
Options
Pickup/Drop off Airport
Surabaya City Only: please inform your flight no. Please Note that We pickup/drop to Surabaya/Sidoarjo city Area ONLY Delay/change schedule: if your flight delayed/reschedule no worries. let us know you we can reschedule pickup. (no extra cost) Pickup included
What‘s Included
Pickup/Drop off Surabaya city area only
Private Aircondtioned SUV Innova/Similar (City Area Only)
Driver and Fuel
Fuel surcharge
Airport parking fees
Gratuities are optional and always appreciated, but not required.
Cancellation Policy
For a full refund, cancel at least 24 hours before the scheduled departure time.
Reviews
6 reviews
Total reviews and rating from Viator & Tripadvisor
Good Experience
Bruce M,Sep 29, 2025
- Review from Viator
5.00Driver communicated well through WhatsApp and patiently waited for our flight, though delayed 3.5 hours. Very safe driver. Did not speak English. Very polite.
Thumbs up!
nurulatiqah m,Nov 26, 2023
- Review from Viator
5.00Flight had to be rescheduled and stanley was nice and helpful to assist in change the pick up timing. Driver was patient as the flight arrival was slightly delayed. Excellent service!
Driver is polite. Thank you
Mansor N,Oct 5, 2023
- Review from Viator
5.00It’s a pleasant journey, the driver act as tour guide. He’s told me so many things about Surabaya and the tourist attraction too.
Excellent and very easy!
Samuel H,Aug 23, 2023
- Review from Viator
5.00Our driver was waiting for us at the arrivals area. He had a sign with our name and he was very easy to find. He was very friendly and the car was nice and cool. We highly recommend this service and will use this service again!
Excellent airport transfer service
mattsmith0285,Oct 29, 2019
- Review from Tripadvisor
5.00Excellent service. they got in touch with me to confirm everything, the driver was ready outside, the car was great and everything was excellent.
Related Experiences
Operated by East Journey Travel