Cần Quan Tâm

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Đánh giá

• Wonderful experience, highly recommend for vacation/anniversary

  739vyn,,20 thg 2, 2026

  - Đánh giá từ Tripadvisor

  5.00

  They truly went above and beyond to make our experience unforgettable. The whole trip was absolutely amazing. We had a private butler who took care of us throughout the entire journey. Leo/Dat was incredibly kind, attentive, and always ready to answer any questions or accommodate any requests we had. The facilities were wonderful — clean, luxurious, intimate, and peacefully quiet. The route the ship took was especially impressive, as it was not crowded or surrounded by other ships, allowing us to fully enjoy the natural beauty in serenity. The service was phenomenal. Everyone was friendly and helpful — not just our butlers, but the entire staff, from housekeeping and maintenance to the team organizing activities and excursions. Every single person was warm and welcoming. They even offered professional photo sessions and used a flycam to capture beautiful pictures of us in the middle of Ha Long Bay — something we wouldn’t have been able to do with our own cameras. We went to celebrate our anniversary, and the crew surprised us with a cake, flowers, and a beautifully decorated bed. It was such a thoughtful gesture and completely unexpected. It made our celebration even more special.

  

  

  

  

  

  

• Great experience overall!!!

  senthilandjayashreeb,,18 thg 2, 2026

  - Đánh giá từ Tripadvisor

  5.00

  We had a lovely stay and experience on this cruise. Our butler Kevin made this trip extra special for us with his hospitality and be giving us so much information about Vietnamese culture. I wish home and his family the very best!!

• Amazing trip

  Kylie H,,16 thg 2, 2026

  - Đánh giá từ Tripadvisor

  5.00

  We cannot thank Kevin enough for looking after us.His kindness,professionalism and enthusiasm was very much appreciated.we wish him good luck and happiness Mal and Kylie Australia

• DO NOT PURCHASE ANY EXTRA PACKAGES!

  DianaD4548,,13 thg 2, 2026

  - Đánh giá từ Tripadvisor

  4.00

  The Elite of the Seas was a spectacular ship. The staff was beyond amazing; very accommodating and very nice as well as professional. The food was exceptional and they catered to personal dietary requests. A special shout out to Jackie the amazing butler and Peter the awesome intake person. They were both exceptional and made the trip and experience better. However, I have to say that the Diamond Package is a complete waste of money. The passengers aboard our ship that did not purchase this pricey extra package basically had the same experience. The Diamond Package provides private boat transfer which is not necessary at all. In fact it was a negative. The package also provides you with a private trip further into the bay to kayak. But the passengers that did not purchase this pricey extra package kayaked as well, just closer to the ship. And honestly, that was easier and better. This added no value. The package also advertises that you go to the bright and dark caves. Well, guess what; so do the passengers that didnt purchase the pricey extra package. The only difference is the private transfer, which again was a negative. It would have been nice to stay with our group and not be pulled off all by ourselves. And the dark cave is closed. It was closed 6 years ago for dangerous reasons. Why is Elite of the Seas advertising that the excursion goes there? That is fraud! The company advertises this package as an EXTRA excursions; but it really isn’t. The Diamond package for two people for the 2 day/ 1 night trip was $576 US dollars. That to me is beyond expensive given there truly is no value add. So, in summary; if you’re thinking of going, DO NOT PURCHASE ANY EXTRA PACKAGES. They are trying to get extra money out of their customers. They charge for drinks outside of meal time and they are pricey as well. Although we had a good time, I just felt taken advantage of!

• Amazing!!!

  keren k,,7 thg 2, 2026

  - Đánh giá từ Tripadvisor

  5.00

  Ship experience was incredible ! I was impressed by the crew! Their warmth, courtesy, and professionalism made our experience truly memorable. Each member was accommodating, always ready to assist with a smile, making us feel right at home. their attention to the passengers throughout the journey was amazing especially Cici and Anthony! I highly recommend the Elite of the seas for anyone! Thank you, guys for an unforgettable trip!

• The best time ever, amazing experience in Ha Long.

  Wyga,,7 thg 2, 2026

  - Đánh giá từ Tripadvisor

  5.00

  The best trip ever. We visited again after one year for nights trip. It was amazing experience, full of professional and high level of service. The staff support you in every minute of your staying, organize entertainment. During our stay they organize birthdays surprise for my 50th birthday. It was snacking. Special thanks for Ryan who give us the high level of service, full of professionalism. We really feel better than in home. Another thanks for Peter who provide full of profesional trips and support us in our stay. I’m lookin forward to back in the future!!!

  

  

  

  

• Friends Ha Long Bay Trip

  nbQ4551UZ,,4 thg 2, 2026

  - Đánh giá từ Tripadvisor

  5.00

  Staff were very friendly and genuine. Food was well prepared, fresh and delicious. Bed was comfortable, and rooms were clean and modern. Serena took care of us and she was so kind and attentive. WiFi worked well so we were able to stay connected.

• Elite of the Sea’s Ha Long Bay Cruise

  erinmI4916ER,,4 thg 2, 2026

  - Đánh giá từ Tripadvisor

  5.00

  My friends and I do 2 days and 1 night on Elite of the sea cruise and had a wonderful time. Our persona butler, Serena, was absolutely wonderful. She was very attentive to our needs. My friends and I would recommend Elite of the sea’s cruise to anyone. The food was wonderful and fresh! We would come back.

• Great Time

  Ashlee R,,3 thg 2, 2026

  - Đánh giá từ Tripadvisor

  5.00

  We had a wonderful time on our overnight stay on the Elite of the Seas. We were on the upper deck and had a great room and balcony, we could have hung out there the whole time. Ryan was our butler and he was great! He was so kind, helpful and full of personality! We loved our trip!

• Unforgettable Experience

  Snodoggal,,31 thg 1, 2026

  - Đánh giá từ Tripadvisor

  5.00

  Kevin was a fantastic food and beverage manager and concierge for us. He made excellent suggestions for wine pairings and menu choices. We are so lucky that Kevin was onboard to guide our amazing and unforgettable experience with Elite of the Seas.

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