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• What a Memorable Experience

  Cindy W,

  11 thg 3, 2025

  5.00

  We had such a special time. Landing on a glacier is something we will never forget. The majestic Mount Cook was awesome. Our pilot was excellent and very informative and caring. It was not as cold as we anticipated but I think that depends on the day. Wear sunglasses and shoes that don't slide on the snow. Would highly recommend doing this.

• This was maybe the...

  Karen E,

  8 thg 1, 2025

  5.00

  This was maybe the highlight of our New Zealand adventure!!! When we arrived we weren’t sure if our flight would take off but luckily it did! Such beautiful views… and experience we will never forget!!!!

• Buyer Beware

  Hugh H,

  6 thg 12, 2024

  1.00

  I booked the Helicopter Tour through Victoria and was told to call the day of the tour to confirm. I did so and was told that we were on go. I drove 1 1/2 hours to Mt. Cook Airpot, only to be told at the Airport that my tour had been canceled for insufficient number of customers. I was further told at the Airport that I should have received an email notifying me of the cancellation, but that the agent could see that no email had been sent. There were no further openings until the next day which didn’t work for my schedule. When I asked for a refund, I was told that I had to go back through aviator for the refund. I never received any communication from aviator either acknowledging or apologizing the cancellation or offering a refund. The first communication initiated by aviator was the request for a review. In the meantime I had to track down a telephone number for Customer Support (not easy to do), call and wait for 30 minutes and then beg for a refund. I was told that they would look into the situation and get back to me within 48-72 hours to notify me of their decision whether or not to refund the $780+ charge. The refund was finally approved, but not worth the hassle. Stay away from Viator for this booking as they can’t produce and it is hard to get your money back.

• Exceptional experience

  Karen W,

  2 thg 12, 2024

  5.00

  Excellent experience and the Inflight team were very thorough. Pilot Rob took us on a magical tour around Mt Cook, the surrounding mountains and glaciers. We were very fortunate to have perfect weather and the landing on the snow was brilliant.

• An amazing way to “peak” your New Zeland trip

  Will R,

  23 thg 11, 2024

  5.00

  Really relaxed experience, there were 6 passenger spots on the helicopter we flew on, on the flight up I had the window seat and had AMAZING views. The flight back I had a middle seat (allowing everyone to have a good view throughout the trip) but I could still see everything. The pilot was relaxed and made us all more relax as none of us had flown in a helicopter before. The sites were stunning and the experience as a whole was worth the money! Would recommend