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Đánh giá

• Great experience

  Karderia G,

  20 thg 12, 2024

  5.0

  Was told to be ready between 5:30 and 6am. They did come until 6:27am. No calls answered nor message. The boat trip however was really great! Really enjoyed it. The tour guide was knowledgeable about the areas. Very friendly. The boat caption seem a bit rude when telling us to jump off at one point. The food at lunch time was good. Got to see the manta rays, loved it. Pink Beach was also stunning! Had enough time at each spot.

• great trip until the boat ran out of petrol

  Jeremy M,

  3 thg 9, 2024

  4.0

  All the details were well taken care of. The crew was attentive to the needs of limitations of an elderly couple and supported them throughout the day. Stops along the route were good, and the highlight was the short walk to see the Kodmodo dragons. Could have been perfect if it weren't for the unfortunate lack of petrol at the end of the trip that caused the board to be stranded for over an hour. Seems like the crew was not trying to be creative with ways to get their guests back and just waited for their company to bring them petrol from far away. It was a disappointing ending to otherwise a lovely day. This seems basic and should not happen.

• Misrepresentation of amenities offered. Running out of gas!

  Janet M,

  31 thg 8, 2024

  1.0

  The boat was small. No air conditioning. No seasonal fruit, breads, nuts, coffee or tea. Only wafer, water, Coke and orange juice. I sat behind The boat captain and I kept getting soaked with ocean water because spray. There was no window beside the captain or myself because the he had to be able to stick his head out the window to see oncoming boat traffic. We ended up running out of 15 miles from the marina. It took them over an hour to bring us a can of gas. I would not recommend using this company. I have filed a complaint with the company and requested my money back

• Unprofessional, lies, and 4 hours of missed time

  Kelsey L,

  14 thg 7, 2024

  1.0

  This was the worst excursion I’ve ever done. They were adamant about being on time for the car. We were on time and there was no car. We had to continuously call and message them the entire time. They would either ignore us or say they’re on the way when they were not. They finally came 40 minutes late. They dropped us off at the dock and we waited her another hour. Everyone was very aggravated because 1 the story of why we were leaving so late kept changing and 2 we were now missing over 2 hours or what we paid for. Then when we were at one location, they were very unprofessional and screaming at everyone to jump in the water. Someone jumped in and freaked out and had to get pulled back onto the boat. During this process, the person caught a wire in the propeller and oil was spilling everywhere. We were then stuck on the boat for 2 hours. They wouldn’t even let us jump in and enjoy the spot we were supposed to. When it was fixed they said we can have time for one spot but not the other 2. They did not ask us our opinion on which spot we wanted. Many of us were very disappointed they did not bring us to the manta rays. When I asked why we couldn’t go there since that’s what most of the people sitting near me wanted, he said bc we wouldn’t see any this time of year. When I looked online, it said this is the best time of year to swim with manta rays in this area. Yet another lie told to us. I understand accidents happen but it was the lack of professionalism that was upsetting. We never got any money back for missing 4 hours of our trip and the experience with the manta rays.

• Overall great experience!

  Doddy J,

  2 thg 7, 2024

  5.0

  Aside from the tardiness of hotel pickup (should be picked up at 6:20am, instead got picked up at 7am), this trip was a blast! The boat crews were professional, there's a slight complaint about the gasoline smell, but I guess that's normal with this kind of speed boat. The tour guide, Fransisco, was awesome. He went above and beyond to ensure we have everything we need, and he made sure that we got the best experience. We were very lucky to see 3 komodos (1 male, 1 female, 1 baby komodo). We weren't lucky enough to see manta ray, but we saw 3 turtles. Overall, I would recommend this trip.