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What To Expect

Đánh giá

• The tour was great and...

  Tine K,

  6 thg 4, 2023

  - Viator

  5.00

  The tour was great and our guide explained a lot of things along the way. The island is gorgeous! Book the 3pm tour and you'll be able to enjoy a beautiful sunset on your way back.

• Good scenery, but guide and bikes need maintenance!

  Thomas R,

  24 thg 1, 2023

  - Viator

  3.00

  I very much enjoyed the scenery. BLive gets 5 stars for marketing, branding, the logo, the guide "Captain" tee shirt, the backpack bags... but 1 star for very poorly maintained bikes, and an uninspiring guide. Basically, the hype is not delivered in the actual experience. These bikes are beat up and barely functional. The derailleur shifter is missing (on all bikes!) and so it is permanently stuck in 3rd gear. The electric power adjuster is broken (on all bikes!). So basically these bikes are "go" or "don't go" and there is no way to adjust power. You barely need to pedal and they move forward. These function more as electric mo-peds, not bicycles. As a cyclist I was very disappointed in the riding experience. Virtually zero exercise. The other guest had the same experience. When he asked about the shifting and power, the guide told him, "they are broken" with seemingly no company intention to repair or maintain these bikes. The guide was fine. He did his job and I tipped him very well. He spoke fast with a strong accent; I understood about 25% of what he said. The fact that there was very little information, and what was shared was very scripted, is not his fault. It is BLive training. The guide had 10 mo. experience and it was obvious. Again, NOT his fault. BLive needs to step up and deliver on all the hype and marketing, and deliver a good experience (which is the best marketing). I wish I could give 5 stars (the best marketing) but it just wasn't what I expected or hoped for.