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• This tour takes you to the most fantastic places

  Rebecca S,

  26 thg 10, 2024

  4.0

  My partner and I recently completed the 7 Days tour of the California Coast, San Francisco, Las Vegas, Grand Canyon, Antelope Canyon, Bryce Canyon and Zion Park. The tour overall was fantastic. The bus was neat and comfortable, the locations were all stunning and the guides all were very knowledgeable and friendly. Special shout out to Brenda and Lorenzo who were both excellent guides who clearly love what they do and love shearing all these amazing places with people. Considering the price of this tour, the hotels for the most part were great. My biggest issue with them was that the hallways and rooms in some of the hotels stank of smoke or had other foul smelly orders to them. My main vote for 4 stars for this tour was not the tour itself but actually lack of communication from the tour company prior to the tour taking place. Aside from getting a booking confirmation I received no further emails from the tour company. Having done similar tours with other companies before this was a bit of red flag as you would normally receive some sort of communication emails leading up to the trip. Due to this, I was not even sure that this tour was real and if the bus would even turn up to the meet point. I was very glad that it did, however I can suggest to make future customers more at ease providing some more correspondence before the trip would be beneficial. Despite this, I would recommend Empire Vactions and I would tour with them again should I find myself back in the USA.

• Great tour but……..

  Kathy W,

  21 thg 9, 2024

  3.0

  Lack if organisation to start the trip, people moved out of their seats several times to accommodate translators. Surely this could have been mapped out prior to boarding the coaches. We finally set off only to pull over in a car park (one of many) about an hour out of LA. 2 changes of coaches and a 2 hour wait for a new coach as the door was broken. Several arguments between drivers and tour guides, then an argument on the coach with a fellow traveller and staff member when she refused to change seats again. Then the coach broke down on the freeway, where we were stranded on the side of the road for a further 2 hours in fairly extreme heat. Compensation…pizza and a drink on the bus after a further wait in another car park. The first day on the road was a gruelling 17 hours, arriving at our motel at 1130 at night. All the scenery we saw was absolutely fabulous, although too much time was taken on the guide taking photos for the group and other random people. Change of guides and driver from Vegas to Zion. Thank you to the wonderful Mark Skinner our guide. Mark was extremely knowledgeable and friendly, going out of his way to add an extra experience when Bryce Canyon was closed due to inclement weather. Antelope Canyon was a highlight for me, absolutely stunning! Mark left us on our return to Las Vegas and the final trip back to LA. Sadly we were left in care of a rather nasty tour guide who was refusing to drop off the passengers who were disembarking from the farmers market at LA. More arguments between her and other staff, who were trying to reason with her and explain the trip was about the passengers not her! She reluctantly took us to our final destination when the one remaining translator got off at the first stop at LA., which caused another argument when he refused to get back on the coach, he was jumping up and down on the sidewalk saying it wasn’t his job to escort the remaining passengers to the end destination. All in all the destinations we visited were fantastic, most of the hotels were comfortable, although many were reminiscent of the corridors in the movie The Shining. Thank you to the Navajo Nation for accomodating us. This company needs to have a good look at who they employ because some are giving you a bad name

• My San Francisco to all the CANYONS IN UTAH

  Shakun R,

  23 thg 10, 2023

  5.0

  I had the most beautiful and interesting trip to all the awesome places here in California. The tour guides Lorenzo and Roberto we're great and fun and informative. My favourite was Lorenzo,he made my trip exciting, incredible and heavenly by taking us through the history of the places and of the country past. He was my great photographer cause I was traveling alone. The Drivers were excellent. Thank you guys you the best. The help assistant and caring by the employees on tour , all of them were excellent. Love you guys. Viator thank you for organising such a platform. Made it safe for me as a single woman of 60 to travel in another country safely. Also all the hotels were wonderful and clean and accommodated all my wants and needs.im well and happy and most definitely will share and come back and always travel on tours with you cause I now done 7 tours with you in weeks and a half weeks, 💓 bye see u soon . From South Africa Shakun Shakun

• Excellent tour and great value for money.

  Kushantha G,

  15 thg 5, 2023

  5.0

  I was solo travelling solo. The 7 day tour is actually a composite of 3 tours ( LA to San Fransisco and Yosemite, transportation to LV with overnight stay , LV to Grand Canyon , Antelope, Bryce canyons , Zion park and back to LA). Roberto was the main guide and he was excellent and was very well organised. He was ably assisted by few other guides including Michael Hansel who acted as interpreters to the diverse group of global travellers in the party. We travelled comfortably in a a big tour bus with wifi facilities. The accommodations provided were excellent. Overall, the sense of organisation and the attention to detail was highly impressive. The trip obviously involves long distance travel hence the time spent on each location was rather limited but this was inevitable to cover all the highlights of the tour. It was a travel product with great value for money even with a single traveller supplement cost. I would highly recommend this tour for those who have a limited time but wish to see many attractions from the west coast.