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• Highly overpriced tour - not worth the money!!

  Karley B,

  17 thg 5, 2025

  - Viator

  2.00

  sadly, this tour did not live up to our expectations. our driver arrived almost 45 minutes late to pick us up, and there was absolutely no communication from the tour operator to inform us of any delay. We attempted to contact them multiple times by phone and message through aviator but it was after hours, and we couldn't get a response. We were about to give up but the driver finally showed up—without an apology—just telling us to hurry up. We had purchased tickets that included a BBQ dinner, which turned out to be a huge letdown. The dinner was buffet-style and the food was below average. There was nothing BBQ about it; I’d recommend opting for food from the restaurants in the main court instead. Since we were running late and had to rush through dinner, we didn't have enough time to see the show. While the animals were interesting to see, the train moved too fast to get a good look, and by the time you spotted an animal in the darkness, we were already passing by—definitely not conducive for decent photos Although our guide was friendly, the overall experience felt rushed and left me feeling like I had wasted my money. I expected a much better-organized tour and a more enjoyable evening. I hope my feedback helps others make a more informed decision.

• Thumbs Up

  Susan C,

  17 thg 3, 2025

  - Viator

  5.00

  Great experience to see animals at night. Plus enjoyable shows. Guide very helpful and made sure got entire experience.

• Great experience but needs some tweaking

  Helen P,

  9 thg 2, 2025

  - Viator

  3.00

  The trip overall was great but we had booked with dinner which was really rushed. We were late getting to the zoo because of traffic so why not adjust the time for an earlier pick-up so that you can enjoy a more relaxed dinner and see the show. There wasn't time to do both and we had to bolt down our dinner. Having said that our guide Jacqueline was great and the safari enjoyable. Just some adjustment to the pick-up time and I would have added a couple of stars to the overall rating.

• A disappointing evening

  Beverley H,

  6 thg 2, 2025

  - Viator

  3.00

  We were told it would be meal, show and safari. There were 10 others in the group but we were the only ones to have dinner included. The guide told us we would go straight for the meal whilst the others went to the show then we would meet up to do the safari. I asked when we would see the show, she said we wouldn't have time to do both. I said we've paid for the 3 things and want to do all 3. She said if we ate quickly we might have time to do the safari as soon as we finished eating then see the later show. We agreed that we could eat fast- there was mushroom soup but no bowls, there was a good selection of food but we were told the guide would be back in 10mins. We had no time to have a drink with dinner and although there were lots of desserts we didn't have time to even look at them. The guide came to collect us and took us to the front of the queue for the safari. We didn't get a chance to see all the animals as we had moved on by the time your eyes managed to spot them. We then went to the show which was very good. We spoke to the rest of the group afterwards and they were all disappointed

• We were picked up 30...

  khusbu P,

  28 thg 12, 2024

  - Viator

  3.00

  We were picked up 30 minutes late, which meant we were rushed at dinner and missed the show. The guide was nice and the food was good. But if things were done on time then we wouldn’t have missed the show.