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• The Haka was amazing but the tour guide rudely left us behind and didn't even have the decency to apologise for it.

  JeannieDay,

  11 thg 3, 2025

  4.00

  Our tour guide told us he'd collect us after the Haka performance. We had a lovely tour of the geysers and village by one of the Maoris. He was very knowledgeable and entertaining. The Haka was amazing! The performers were enthusiastic and appeared to enjoy the performance as much as we did. We waited for our tour guide to collect us but after a while decided we needed a wee. When we got out the group had gone! We had no idea where we were supposed to go so started walking back to the entrance. Luckily a tour guide from another company told us where to go and joked that he wasn't even our guide. We walked in, and the door slammed shut behind us. The tour guide had his back to us and didn't even notice that he'd left us behind. Then another lady was shown in. He noticed her and apologised! How rude! I walked out and had a look around the village. Would I recommend this tour? No, I think tour guides should treat customers with respect not rudely ignore them.

• So much to see and do!

  Robert S,

  11 thg 3, 2025

  5.00

  A variety of experiences that made the most of our cruise stop. Had a nice time and enjoyed beautiful weather!

• Great day with great experiences and great guides.

  Douglas G,

  10 thg 3, 2025

  5.00

  We really enjoyed this excursion. The guide did a good job. We really enjoyed our visit to the Mauri Village, where the guide did a great job. We can recommend this excursion.

• Maori Village Exceptional - Large bus unacceptable

  Gail K,

  6 thg 3, 2025

  3.00

  We expected a small bus, 20 passengers or less, and there actually was one but we were placed on a large bus with over 40 passengers. When asked why, we never received an answer. The smaller bus was on the same route as us with the exception of lunch. We were expecting "a lovely cafe - where you can purchases yourself some lunch" but went to the food court in a shopping mall because we were such a large group and had only 45 minutes to stand in line with over 40 passengers. Not acceptable nor what was quoted in the tour's description. Had we wanted a large bus, we would have booked our tour through Princess. The Stops on the tour were fabulous but some were too short. 15 minutes to explore the redwoods was too short. Just enough to take a picture and get back on the bus. The Maori Village was the best of all. The thermal zones and description of how the Maori lived was exceptional.

• Really enjoyed the day...

  Debra T,

  4 thg 3, 2025

  5.00

  Really enjoyed the day especially the Māori village experience. Loved it Would’ve liked more time to look around Redwood