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Reviews

• Alcatraz

  amysW4170XT,2026年5月31日

  - Review from Tripadvisor

  5.00

  BRING A JACKET! the wind is harsh. Wear really good walking shoes. Very informative. Stunning views of the bay area.

  

  

  

  

  

  

  

  

  

  

  

• This is overpriced for what you actually get

  Shelbie W,2026年4月8日

  - Review from Viator

  2.00

  Overpriced. Boat times aren't sent until after purchase when they choose to email to you, even then u find out that thr times printed aren't even accurate. The boat ride was maybe worth 25 on its own and wasnt even full hour. Ur better off buying ur own tickets.

• Great Boat Trips!

  Ruth M,2025年10月26日

  - Review from Viator

  5.00

  Collect tickets for Alcatraz trip from Pier 33 & tickets for the San Francisco Bay Cruise from Pier 33. The audio guide round Alcatraz was really good & the tour was really interesting; we loved it. We then went down to Pier 33 & got tickets for the next bay cruise & that was wonderful too - we were blessed with quite a nice day weather wise which obviously helped!

• Skip the bridge visit Alcatraz

  Brittany J,2025年10月22日

  - Review from Viator

  3.00

  Walking around Alcatraz was really cool. Boating under the bridge I could’ve lived without. I couldn’t hear anything over the terrible speakers. The boat was too small and very crowded.

• Alcatraz

  Wesley L,2025年8月3日

  - Review from Viator

  5.00

  Great tour and very friendly staff. They were ready for our group and made sure we had a great experience.

• Great Excursion

  Eliot A,2025年7月30日

  - Review from Viator

  5.00

  On time and worth the money. Tour description and details are right on point. We combined the 2 tours of Alcatraz & The GGB. Both were excellent and a must for first time visitors.

  

  

  

  

  

  

  

• Great Trip on the "Rock", Alcatraz

  Joe K,2025年7月30日

  - Review from Viator

  5.00

  Wonderful! Wear warm clothing. We had hooded sweatshirts and blue jeans but still the wind off the ocean was harsh. Gym shoes and hiking boots for touring the grounds are beneficial. The docents on Alcatraz and the crew in the boat are all excellent. Well versed and very accommodating.

• Make sure to check your...

  Kelli K,2025年7月16日

  - Review from Viator

  5.00

  Make sure to check your itinerary closely ahead of time as it will help you know where to go and catch the first boat and that the bay cruise is a separate boat loading at a separate pier. They don’t mention that during the Alcatraz tour but it is clear on your confirmation. Definitely worth it to sign up for both tours!!

• QR codes did not scan and had the wrong name on them.

  TheresaF326,2025年7月10日

  - Review from Tripadvisor

  1.00

  I agree with the last FOUR poor reviews. When we went to the tour to get our tickets scanned, they said they could not scan the tickets as they were under the wrong name. We called the company to see what was going on and they said they could do nothing to help us exchange for a later time, but would put in a Refund request. Later that day we got an email that the refund request was denied since we were late (we were not) and they could not exchange it for a later time since it was sold out. Well, that was a lie because we DID get on the next Tour out, we had to buy tickets through the Will call center. We took pictures as proof as suggested by the tour operator in the Will call booth; apparently they have had issues with this company before. Save your money and just buy your tickets at the will call booth when you get there. It’s cheaper that way and easier and this company does not deserve to get a cut off of these sales.

  

• Poor value

  Russell B,2025年7月6日

  - Review from Viator

  1.00

  Very confusing explanation about getting on the boat and how to tell the difference between the varying Alcatraz boat services. Also, the historical explanation of Alcatraz was extremely poor concerning the areas that would be the Civil War and Spanish history.

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