Options

Cancellation Policy

Reviews

• A beautiful day in NYC

  Lisa T,2026年6月6日

  - Review from Viator

  5.00

  Elmer was our driver and he was willing to take us wherever we wanted to go. We tailored the tour to what we wanted to see the most.

• A fun time!

  Zee C,2026年1月6日

  - Review from Viator

  5.00

  Eddie was awesome! He was so accommodating and took us to all the hotspots and gave us ample time to get off and take photos. The company was also very nice to confirm the appointment beforehand and organize a car seat for our 2 year old. If you just want a nice, relaxing vibe to see some must-see sites and get off and explore, choose them :)

• Travel to NYC

  Brandy B,2025年11月26日

  - Review from Viator

  5.00

  This is our very first time traveling to NYC. We stayed in Midtown NY. Eddie our driver and tour guide was absolutely amazing! We booked a private tour and so glad we did! Eddie was patient, kind & friendly, trusting, a safe driver, accommodating, and knew his way around and thru this traffic. If ever and when visiting NY, ask for Eddie as your tour guide, you won’t regret it!

• Guide Never Showed Up for Private Tour

  James D,2025年11月15日

  - Review from Viator

  1.00

  This is the first time I’ve had to give a 1 star rating for a Viator sponsored tour. We are used Viator all over the world and have always have outstanding tour companies. Unfortunately this was not the case with this tour. There was no confirmation text or email sent by the tour company. On the morning of our private tour the tour guide did not show up. After several calls with the tour company and their promising they would get back to us they never did. I had to continue calling and finally just had cancelled this tour. Needless to say our morning was ruined and we had to go about New York on our own. I would not recommend “Happy Shuttles Tour.”

• Driving around NYC.

  THOMAS P,2025年11月3日

  - Review from Viator

  2.00

  We did not get the experience we signed up for. After waiting 30 minutes for our tour guide to show up, we called and were told there was a "miscommunication." They were kind enough to find a "driver" who drove us around as we told him what the tour was supposed to consist of. He was a local person and stopped so we could see some of the sights. He was obviously just filling in for whomever was supposed to tour. He was nice, but, the experience was not as listed.

• Stay Away

  Phil T,2025年10月28日

  - Review from Viator

  1.00

  Where do I start. Talked to Eddie the owner the day before trip to confirm everything. Landed at 9:10 AM call to say we arrived for 10AM pick-up. The lady that answer the phone did not have a clue about our reservation. Said she would contact Eddie. Called again at 9:55 and the lady that answered said no one contacted you yet? Said we should probably cancel and ask for a refund. I said no way get me in contact with Eddie. Tried calling him on Whatapp and he never answered his phone. Then a driver (Chris) called said he would be there in 10 minutes. He showed up a half hour later. Got in the van and Chris did not have a clue what our itinerary was. I had to provide a copy that I had printed out. At best Chris was a very good Uber driver. In his broken english gave no information about the city and barely was able to answer any questions we had. Viator has been no help what's so ever in trying to get a refund for this disaster.

• Definitely Recommend.

  deborah,2025年10月4日

  - Review from Viator

  5.00

  Great tour and Christopher was a fantastic guide. Showed us New York as a local. Things we would have never seen on our own.

• Great way to see New York

  Julie,2025年10月2日

  - Review from Viator

  5.00

  This private tour while in New York for the first time was great! Our driver Chris was very friendly and accommodating. He was also an excellent driver and handled the crazy traffic brilliantly. He made sure we saw everything we wanted to see and more. We highly recommend this tour!

• Sightseeing ride to views

  Holly S,2025年9月4日

  - Review from Viator

  3.00

  Our guide was very nice and brought drinks and snacks. Just note this tour isn’t an actual tour with a knowledgeable guide. It’s a driver who takes you to sights for photographs. We went to Jersey and took pics of Manhattan. No history provided, recommendations given, or tour through Manhattan neighborhoods. This is a great 1/2 day if you are looking for a driver who will take you to great views looking back at the city and to see a bit of Jersey. But if you want a tour from a tour guide, this is not it.

• Would Recommend

  Angela B,2025年8月26日

  - Review from Viator

  5.00

  We had a great experience. We were running a bit behind and they were very accommodating. We had a nice tour and he was very efficient in putting the places in order that he was driving to give us the most bang for our buck. I also thought the price was very reasonable. I spent hours researching various websites, and the rate was very competitive.

• Load more reviews