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Reviews

• Brilliant value for money, easy to use app.

  U9320NOss,2026年5月15日

  - Review from Tripadvisor

  5.00

  We really enjoyed this tour. We've been meaning to do it for a while as we've done one from this company before so we know they're always good quality and easy to use. We never have any issues using the app, like others have said - it's really straightforward and it does what it says it's going to do. You also get the tour for a month, which makes it great value and means you can do it at your leisure. Absolutely fascinating and we've learned loads about Bath that we didn't know before (and we're regular visitors).

  

• Information TOO high level not worth the money

  Alba A,2026年5月5日

  - Review from Viator

  2.00

  I was disappointed with the amount of information provided on the Roman Baths. I ended up having to use the headsets provided at the Baths. The information on all the sites was way too cursory and not meaningful enough to warrant acquiring the tour.

• Didn’t get the email to...

  Robin L,2026年2月28日

  - Review from Viator

  1.00

  Didn’t get the email to be able to trigger the guided tour in the app. Followed instructions and tried to seek help but got no response .

• Issues Using Offline

  Tracy R,2026年1月14日

  - Review from Tripadvisor

  1.00

  Attempted a number of times to use offline...download tour blah, waste of time. I am phone savvy...but this stumped me. Didn't complete sights 3 to 18. Would not recommend.

• After having had...

  Vineet S,2026年1月5日

  - Review from Viator

  1.00

  After having had excellent experiences of using Viator in the USA, this one left us sorely disappointed. This fee is to be able to download an App that offers commentary on a walking tour across Bath. Totally different from what I was looking for. Was further deceived into thinking I was getting into something else when the email from Viator asked me to go to their office to collect my tickets. That office was closed and pointed to another location where they had re-located and there was no office in that second building either. The phone number to call was a non-UK number which no longer existed. Seemed like a scam.

• very bad experience.

  bilalf557,2025年12月15日

  - Review from Tripadvisor

  1.00

  its a very bad experience using this service I have paid £35.96 and we were unable to use it, and no one responded to my calls. I paid for another company to get my tour sorted. .please refund the amount.

• Don't do this one

  Karen B,2025年11月28日

  - Review from Viator

  3.00

  This is a good idea and was great to start with. But then the App kept crashing. I had to uninstall and reinstall three times and gave up in the end. I did message someone about it but I just got told to make sure I was online...which I was. I also had problems with the audio not playing properly when it was working at the beginning so all in all I'd not recommend this.

• I used Viator for the...

  Sibel B,2025年11月15日

  - Review from Viator

  5.00

  I used Viator for the first time and I really liked it. I walked around the city with my own pace and explored with the help of the guide

• Do the Mayors free tour instead.

  David F,2025年9月14日

  - Review from Viator

  3.00

  Great facts - chewed up my phone battery. Had pop back and forth with maps because the Pandemic App kept crashing l.

• Fantastic idea

  855neilf,2025年2月17日

  - Review from Tripadvisor

  5.00

  What a fantastic idea. Wandered around Bath at our leisure with directions from the app and great commentary from Helen at every location. I would highly recommend this tour if you want to wonder around your location without any pressure to move from one location to another.

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