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Reviews

• Could do better

  754imeldaa,2026年6月15日

  - Review from Tripadvisor

  3.00

  Great scenery, good vibe, but let down by the low-quality reheated food from the cafe and the unpleasant state of the toilets by halfway through the trip. As a Kiwi I felt embarrassed that this was how we showcase our country. NZRail needs to pull its socks up.

• A trip and a half!

  Cathy M,2026年4月23日

  - Review from Viator

  5.00

  Lovely comfortable train. Light and bright. Friendly staff and amazing views. Lots of useful commentary which you can also download from their App for more detail. The history of the railway and the towns along the way is interesting. The feats of engineering to make that line possible are awesome. We travelled the entire way from Wellington to Auckland.

• Train to Aukland

  Katherine D,2026年3月25日

  - Review from Viator

  4.00

  It is a long adventure with many views of rolling hills of farm country. There were a few bridges with spectacular river views below. Exiting the train in Aukland was difficult as it was raining and windy with very little cover. We retrieved luggage and again back outside without cover to get a ride.

• The meeting time at...

  Olivier D,2026年3月22日

  - Review from Viator

  4.00

  The meeting time was respected, the screening formalities and the baggage handling were perfectly carried out. The train was on time from Wellington.

• Spectacular.

  DianaandPeter,2026年3月2日

  - Review from Tripadvisor

  4.00

  The train trip from Wellington to Auckland on the Northern Explorer was a highlight of our trip to New Zealand. Everything went well. Check in was easy and efficient. Seats were comfortable. We shared a table with a couple who were from Hamilton and were able to give us lots of information about the places that we passed through. The scenery was amazing. Rich, lush countryside and mountains. Sudden dramatic gorges, rushing rivers and impossible viaducts. Views of volcanoes alongside cattle, sheep and turkeys. I wish we could do it again and maybe one day we will.

  

• Take a flight

  Wanderer44191386899,2026年2月24日

  - Review from Tripadvisor

  1.00

  11 hours stuck in a seat I had no choice over next to a smelly toilet. If we had flown it would have been a quarter of the price and time and we could have selected our seats. I get motion sickness and would not have booked had I known I would be made to travel backwards. Several of us complained about the smelly toilet and were told we were imagining it. Scenery no better than an average country train line in the UK.

• Sensational Seven

  William T,2026年2月23日

  - Review from Viator

  5.00

  It is an enjoyable although long day, there is some amazing scenery. The information provided during the trip was interesting.

• Dissapointing Journey

  Inspire24032063485,2026年2月22日

  - Review from Tripadvisor

  1.00

  Very dissapointing journey from making my reservation untill arriving in Wellington. Reservations were hopeless unable to seat my partly disabled father with us. Luckily the train manager Lea was on the ball and managed our request the last minute. Pre ordered breakfast, lunch & dinner which turned out packaged food instead of daily menu @ $200pp disappointing. First 5 hours from Auckland no scenery only factories. Buffet car has long queue and no uncomfortable

• Jenny from Australia

  Jennifer R,2026年2月14日

  - Review from Viator

  5.00

  A great trip. Absolutely amazing countryside. Loved it. Very relaxing. Nice food in cafe. Loved the open carriage

• Awesome experience.

  Christine R,2026年2月4日

  - Review from Viator

  5.00

  A very nice experience on the train. Scenery was breathtaking, and we loved the 10 hour ride. Gir dine lovely photos! Our train was clean, boarding was a breeze and staff were courteous and pleasant.

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