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• Glamour in Innsbruck.

  fatima d,2026年5月20日

  - Review from Viator

  5.00

  Very nice experience, only that upon arrival they showed me the entrance of the Viator app and they told me that it was not the entrance, in short, something confusing as they show the entrance on Viator.

  

• Sparkling day

  yry20,2026年5月19日

  - Review from Tripadvisor

  5.00

  Had a fantastic visit on May 18, 2026! The transfer shuttle was great. The driver was friendly and he played good music (we sat at the front) The crystal exhibits, artistic lighting, and immersive displays are truly mesmerising. We ended our perfect day shopping at the Swarovski store and eating a good meal at the restaurant. Key Info: We booked online via their direct site. Standard adult entry was €25, though you can upgrade to a €49 VIP package for lounge access and a personalised crystal gift. The entire experience took about 2 hours (including food). It was not crowded at all, and while anyone who likes crystals will be obsessed, the exhibits are incredibly entertaining for everyone. Highly recommended!

  

  

  

  

  

  

• Enjoyable

  Tourist661996,2026年5月8日

  - Review from Tripadvisor

  5.00

  Friendly, perfect, lovely surroundings=mountainviews

• Very nice.....

  enzoluigip,2026年5月1日

  - Review from Tripadvisor

  4.00

  I returned for the second time after 7 years but it was worth it really nice, my 16-year-old daughter was on seventh sky.Ample parking and with a beautiful garden.

  

  

  

  

  

  

• Beautiful place!

  X7758JHcarlos,2026年4月23日

  - Review from Tripadvisor

  5.00

  Beautiful guide and beautiful place fully recommend to visit

• A place to forget time

  Claudia L,2026年1月7日

  - Review from Tripadvisor

  5.00

  The visit begins unusually: Right at the beginning, a Dalí clock that doesn't make an effort to be on time. Afterwards we go underground through the gully of a giant, through the wonder chambers of the Swarovski crystal worlds. The rooms are very different – sometimes cool and sparkling, sometimes quiet and almost meditative. Some invite you to stop, others unfold on the side. I found it particularly nice how natural it is to look here. Children playfully move through the rooms, adults do the same. Without hustle and bustle, without a fixed drain. What I liked: You don’t have to understand or “work through” anything. It's enough to be there, to look, to let yourself drift. I often forgot my audio guide simply because the moment was just enough.

  

  

  

  

  

  

  

  

• Weak and distant city tour

  785anav,2024年7月3日

  - Review from Tripadvisor

  2.00

  We only had 1 day in Innsbruck and we chose to go to Swarovski. I didn't find much. If I had explored the city it would ⁇ have been a better day.

• Swarovski Crystal World - May be avoided

  Dr Raman S,2023年4月28日

  - Review from Tripadvisor

  2.00

  My recommendations are to avoid this. Not much to see. Bus driver took us for granted and refused entry to bus while returning whereas we have paid for both ways. He doesn’t speak English and you are breaking your head against a wall. We ended uo paying ticket price. But we were later informed that in case you have bought something, the receipt can be shown to driver. Its better to spend half a day in other activities at Innsbruck than investing here

• Disappointing.

  billyw7,2023年3月25日

  - Review from Tripadvisor

  1.00

  Total waste of money & time . Transfer from innsbrock. Coach 3/4 . Purchase return ticket . Inside display did not warrant entry price . Shop was definitely overpriced. Cafeteria was closed .staff member on break & machine not working . Outside was relaxing to walk around & free kiddy ride . On going to get coach back . Driver did not check tickets . But there was more passenger trying to board coach than seats available. So passengers with tickets got left behind. Whilst passengers who made own way there . Got free ride back to town . Absolutely crazy leaving passengers with tickets behind

• Terrible Experience

  761felippet,2022年2月11日

  - Review from Tripadvisor

  1.00

  DO NOT RECOMMEND THE STORE. I am in Austria, Innsbruck. My wife and I decided to visit SWAROVSKI KRISTALLWELTEN. It is her birthday and I decided to buy her a bracelet. That is when the story changed. The price was marked £135, we decided to buy and doublr checked with the lady showing us the product. After choosing we went to pay and for our surprise that eas £175. We hd a chat with the manager and she said she could do nothing aabout that or we buy and pay that price or leave the queue. I told her this was supposed to be a top level store , but apparently she didnt care about that. My advice to customers is double check the price and bare in mind they dont care about you or if the prices are correct inside the store.

  
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