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• Poor service

  Dennis M,2026年6月16日

  - Review from Viator

  1.00

  There was no experience. I checked availability, booked and paid for the trip only to get an e-mail 30 min later to say they are not running the jet boat as the water level is to high. This was the day before the booked ride. I'm now trying to get a refund but nothing yet 3 days later.

• No money back!!!

  144vitalis,2026年5月26日

  - Review from Tripadvisor

  1.00

  The booked jetboat tour was not conducted due to the high water level. However, this risk or the current conditions were not visible on the website. We were promised a refund, but despite multiple reminders and after several weeks, neither the money was refunded nor were messages responded to. I cannot recommend this provider. There apparently exists the risk that in the case of a non-fulfilled service, one does not get their money back.

• Absolutely amazing Jet Boat Experience

  crystalrousseau7,2026年1月5日

  - Review from Tripadvisor

  5.00

  This was an absolutely amazing experience from start to finish. From the moment we were picked up, the incredible staff kept us laughing the entire time and made us feel so welcome. The hike down the gorge was an experience on its own, with breathtaking views at every turn. The jet boat was exhilarating, and the views and spray near the falls were simply unbelievable. I highly recommend this to anyone visiting Victoria Falls you won’t regret it. Thank you, Shearwater, for an unforgettable experience!

  

  

• Sheer boating pleasure

  AzgherK1,2026年1月4日

  - Review from Tripadvisor

  5.00

  A truly exhilarating experience- not only bouncing off the rapids but also parking underneath the spray of the waterfall and getting happily drenched. The scenic hike down into the gorge added some effort before the above payoff.... and we also got to walk down via the curved bridge walkway as an unexpected bonus. Visiting this area is very expensive - but this particular outing was worth every dollar I highly recommend this if you are fairly fit to climb the steep gorge down and up

  

  

  

  

  

  

• Jet boat adventuring !

  brandon l,2026年1月3日

  - Review from Tripadvisor

  5.00

  Wow what a rush !! From the hike down the gorge to the skill-full driving of the captain who kept us safe whilst still keeping the heart racing was amazing ! Showering under the falls was a once in a lifetime experience never to be forgotten ! Thank you Shearwater for the great memories !

• Awesome experience! Hike...

  Joe T,2026年1月2日

  - Review from Viator

  5.00

  Awesome experience! Hike down is no joke, kinda dangerous and very strenuous. Not recommended if you aren't in shape and have good balance. The ride was amazing, the views at the bottom of the falls are amazing, drove over 4-5 rapids as well, very fun for younger folks. Total ride time is maybe 40 minutes.

• Incredible Jet Boat Experience

  354tristanb,2025年10月28日

  - Review from Tripadvisor

  5.00

  An unforgettable experience! The Shearwater team were so friendly, organized, and made everything run smoothly from hotel pickup to drop-off. The hike down and back up the gorge was an adventure in itself, with stunning views all around. The jet boat ride was absolutely thrilling and honestly so impressive how it’s designed to power through the rapids and twist around with such control. An incredible mix of adrenaline and scenery. This excursion is highly recommended!

• One of best Vic Falls activities available!

  dhmar2021,2025年9月22日

  - Review from Tripadvisor

  5.00

  Overall, one of the best Vic Falls experiences available! This was my 3rd visit to Victoria Falls: 4/2005 during high water season; late 9/2017 during dry season when I experienced Devil's Pool (only from the Zambia side) and helicopter ride; ziplined just prior to the jet boat experience. The Shearwater Jet Boat adventure is a new activity since my last trip in 2017, having started in 2018. We heard about it from an elderly couple in Cape Town who were very enthusiastic about this experience. The husband has monocular vision, but they both assured us that the guides were very patient and would give lots of support, especially since I am visually disabled. Indeed, this was the case. The pre-descent safety talk laid down good ground rules which were re-enforced throughout the entire excursion. I never felt unsafe, which was a very important factor in this undertaking with my nephew (see previous Hudson M review). Their brief but adequate history talk was well-suited to the activity. We got a taste, short of a mouthful, of a typically drenching experience of rapids on the Zambezi River! However, what cinches this awesome activity are the views from the bottom of the falls. Some of my pictures, from a plastic-encased cellphone, look like gorgeous paintings! It also satisfied the desire for some adventurous activity at Vic Falls for my nephew and friends. We all loved it and highly recommend it to any visitor provided they can, however slowly, maneuver approximately 350 uneven and steep steps down and back up! Absolutely worth the effort(s)!

  

• Best thing to do at vic falls.

  Hudson M,2025年9月13日

  - Review from Tripadvisor

  5.00

  The hike down wasn't easy, but my group made it down with not too much trouble. Our friend with not the best knees made it down (and up). My aunt who is fit (but 68) and visually impaired also made it down. The guides were extremely helpful. If you are honest about when you need help and take it slow pretty much anyone can do jt. (with some soreness the next day) The views were tremendous. I personally much preferred the views from the boat than in the national park. The info tour bits were short, but informative. The rapids were freaking awesome. At the end the whole boat was shouting "one more time!!!"

  

  

  

  

• Great experience

  Malgorzata K,2025年9月11日

  - Review from Tripadvisor

  5.00

  Great experience to see the Waterfallls from below with the rainbows. Thrilling to go up the rapids and down in a small motion giving you a big splash

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