Options

Cancellation Policy

Reviews

• Don’t trust this tour operator

  aroomsomewhere,2026年5月23日

  - Review from Tripadvisor

  1.00

  Do not trust the morning departure times listed by this operator. They engage in a deceptive practice of selling "ghost tickets" for standard morning slots that they do not actually own. Once you are locked in, they send a last-minute notification changing your pickup time to a pre-dawn hour (around 5AM) to force you into a physical standby queue at the museum gates. This is a highly stressful, dishonest way to run a tour. We refused to participate in this scam, which left us deeply disappointed and without a way to visit the memorial today. While GetYourGuide safely refunded our money immediately, the emotional disappointment remains. Protect your holiday plans: book your entry time slot directly on the official Auschwitz-Birkenau website and use the local train (only 18 PLN) to get there. Avoid this agency at all costs.

• Auchweitz

  Ed G,2026年5月15日

  - Review from Viator

  5.00

  Walking not for the faint of heart. Great experience to behold. Very overwhelming. It is a must see.

• Excellent guided tour

  ErlaB14,2026年3月31日

  - Review from Tripadvisor

  5.00

  We got fantastic service and our guide was excellent. He was very knowledgeable and constantly reminded us to show respect at side. We really appreciated the tour and we can surely recommend this guidance.

• Really good

  Olve M,2026年2月24日

  - Review from Tripadvisor

  5.00

  Auschwitz tour with driver michal from royal tours. Really happy with the tour.🌟

  

  

  

• Run away..Run Away

  Y1747NInicolasj,2025年10月23日

  - Review from Tripadvisor

  1.00

  Run away!! They cancelled our tickets 48 hours before we left! This makes it impossible to get reimbursement for the plane and accommodation. Their little masquerade cost us 2000 € Run away!! They cancelled our tickets 48 hours before our departure! As a result, it was impossible to get a refund for the flights and accommodation. Their little scam cost us €2,000.

• 10/10 service on this tour.

  David S,2025年9月30日

  - Review from Viator

  5.00

  The entire experience went off without a hitch. I would highly recommend this company for this tour.

• Auschwitz tour

  Andrea M,2025年7月13日

  - Review from Viator

  4.00

  Guide was very knowledgeable and gave good level of detail. However, it was not great that there was no consideration for those who were not quick walkers - signal from head set lost if got to far behind. Needs some further work on access for those with a disability to aid everyone being able to appreciate the majority of the historical site.

• Don't use this company

  Gil G,2025年7月12日

  - Review from Viator

  2.00

  You are not a reliable place. I order a visit and the local operator changed the time and the place of meeting less than 24 hours before the trip, yet your company had ZERO accountability and blamed the operator.

• Good.

  LUCIE T,2025年6月27日

  - Review from Viator

  4.00

  A very interesting visit but the guide could have made more comments. His French was very good. Unfortunately the schedule of the visit changed the day before, 12:40 instead of 10am so we wasted time. Lots of traffic so 2 hours to get there.

• The day before the departure...

  Patricia P,2025年6月10日

  - Review from Viator

  3.00

  The day before departure change of schedule at the pick-up place at 10 am at the hotel meeting at a bus stop at 2:15 pm not cool when planned another booking in the evening because of the return trip to Krakow at 9:30 pm and dropped off not at the departure point but much further Visit too fast barely time to go to the bathroom

• Load more reviews