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• Irresponsible tour guide - communication issues

  Madhavee N,2024年10月13日

  - Review from Tripadvisor

  1.00

  I have booked this for 6th of oct and got the confirmation via email two days before. So on the 6th morning i went to the meeting point mentioned here and waited until 9.30. I tried to contact the guide and he was not answering. Later they said that it was cancelled due to rain in mud volcanos and they have rescheduled this to the next day or refund. (Meeting point is also given the wrong location here. ) I requested a reschedule and checked twice with him if the next day was confirmed and they agreed to pick me up from the hotel and a guide will contact me on the time to pickup. The next day I also waited until 9.30 and no one contacted me. My whole trip is ruined and a lot of time has wasted on this. Tour operator has shared a contact number of the guide. And when i talked to him he is saying he is not responsible for the trip and intial operator, who was in poland was is responsible. Finally i was given a refund but i couldn't visit these places

• Timing needs to be changed. Not 5-6 hours as advertised. Had to miss second half of the trip.

  Lorraineerica24,2024年5月26日

  - Review from Tripadvisor

  2.00

  Disappointing tour. Badly organised. Under estimated in duration. Suppose to be 5-6 hour tour which I purposely booked to be back early afternoon in the city. By 3.30pm (after 8.50am start) we were only half way through. I had to cut the tour short and miss two of the sights on this tour, otherwise trip would have been 11+hours. Most of the morning was spent waiting around. When speaking to the tour guide he said other tours do finish in 6 hours, depends on the group. Our group was prompt and punctual so that was not the case at all. The time waiting for the “safari” cars was 1 hour sitting and waiting in the bus. No schedule or planning was seen. The cars to the mud volcano should come with a warning, high speed, no window, no seat belt and a very bumpy dirt track. Two stars for the comfortable bus (before the old beaten cars for the mud volcano) and the nice group of people on the tour. Needs massive on timekeeping.

• Fire mountains and mud volcanos

  55anisak,2024年3月7日

  - Review from Tripadvisor

  5.00

  Fire mountain gobustan mud volcanos and absheron temple! Amazing trip. Our guide Vusala was very entertaining and informative! Comfortable drive around. Nice to know the ancient history of Azerbaijan. Unusual landscapes. Had fun with like minded fellow travellers!

  

  

  

  

  

  

  

• Nice day with a nice guide

  Ed E,2023年1月16日

  - Review from Viator

  5.00

  The guide was amazing, thanks a lot for the nice day, organised tour company, clean car, punctual timing and very helpful team.

• Disrespectful to guests of Azerbaijan

  treevo78,2021年9月15日

  - Review from Tripadvisor

  1.00

  The company cancelled my tour without telling me… on my last day in Azerbaijan! When I checked my email after waiting at the departure point for 20 minutes, there was a refund request approved sent at 7:45 that morning. I didn’t ask for a refund since I wasn’t notified. What a horrible company to not communicate this to a guest in their country. Had I known, I would have paid extra for a private tour. Now I will leave without seeing staples of Azerbaijani history and culture. Shame on this company and their ethics… I wouldn’t give them business as this could happen to you. There are other companies to give business. Forget this one!

• Fraud

  mohammedelsokary,2021年8月18日

  - Review from Tripadvisor

  1.00

  The owner contacted me on WHATSAPP a day before telling me that the trip is cancelled and that I will be refunded in full. Its been over a month and I haven’t received anything, nor is the owner replying anymore

• Highly recommended😊

  AlenaB498,2020年3月10日

  - Review from Tripadvisor

  5.00

  We were very satisfied with this trip. Communication with agency was great. During the trip they offerd us great service, guide Tural gave us lot of useful information. We also had beautiful group of people with us.

• Historical sites of Azerbaijan

  310fabianp,2020年2月12日

  - Review from Tripadvisor

  5.00

  I feel very excited to have come from a country as far away as Argentina, and to be able to know as beautiful and prehistoric sites as I could get in Azerbaijan. I loved the visit to the volcanoes, really new, and exceptional, especially for the detailed explanations that has given us the excellent tour guide that I have had, who was not only an experienced professional, but is also a very friendly and wonderful person, and allowed us to know many more places than the excursion covers. To him my congratulations and my warm greetings. The caves of Gobustan is an excursion that you have to make, impossible for you to miss, I loved the history and rock engravings of 15000 years, like the caves of Altamira, and the guide explained in detail and in detail the figures, really, a luxury to have been there. He was kind enough to let us know the Mosque, beautiful building, before the fire temple. I was also impressed by the sights in the temple and with the detailed explanations of the guide, it was certainly a wonderful and unforgettable place. Then, the museum of the fireland, burning earth completes the excursion in a more than exceptional, superlative and unforgettable way for the rest of my days. And, very kindly, the guide allows us to know the Heydar, wonderful avant-garde architectural work of Baku. My congratulations to my guide for excellence, kindness, friendship, and great Professional Capacity (in covers), a pleasure to have you as a guide. The Baku Sight seeing tour operator, fully recommended and very, very responsible at all times, and I am beyond grateful for his work and dedication to me. I'm glad I hired you. Thank you very much for everything, for worrying at all times. Do not miss this excursion please!. It is very important and complete and they will be marveled as I have been.

  

  

  

  

  

  

  

  

  

  

• Pleasant Historical Trip

  G9220ETandreab,2020年1月4日

  - Review from Tripadvisor

  4.00

  We went on this trip with our kids (7 and 4 years old). It was very nice and interesting, even for them. The tour guides (Nigar and Samir) were very friendly with good historical information to share, the driver was cautios. The lunch was typical food

• Great day out and worth the money!

  marfy09,2019年11月24日

  - Review from Tripadvisor

  5.00

  The tour guide spoke very good English and was very down to earth. It is cheap for what you get and the food is great. Every stop had a great bit of history behind it. We particularly enjoyed the crazy taxi driver to the mud volcanoes.

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