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Reviews

• Lost money paid to Trip Advisor

  N4355NNmichaels,2025年10月3日

  - Review from Tripadvisor

  1.00

  I sent 2 emails and 3 phone calls to FjordGuiding to find out why I had not had a refund from my booking because the cruise ship was unable to go into its port, even though I had cancelled before the 24 hr deadline for cancellation. Finally, they told me that the refund had been sent to Trip Advisor because that`s who I made the booking with, and I should claim from them i.e. Trip Advisor. So, presumably Trip Advisor has my money and I don`t know how to claim it back. Help! Details of booking can be provided.

• Great scenery but not the best organised

  DAVID H,2025年9月12日

  - Review from Viator

  4.00

  Great scenery but not the best organised, we arrived early to where we were supposed to go but no signs from the company to state we were in the right place, went in to ask at the information desk and they directed us to a completely different area, went back and finally found where to go, we queued and had our tickets scanned and as we went around the corner to the boat there was another queue, this was because another staff member had let people in without even seeing there was a queue, she didnt even check there tickets which was quite frustrating as it meant we didnt have the choice of seats. Boat ride was great with amazing sceneray.

• Poor from start to finish

  N9418QJmichaelf,2025年9月4日

  - Review from Tripadvisor

  2.00

  Wrong directions provided on itinerary email for embarkation point. We were sent to Hellesylt Camping, the boat was in the other direction. No one was available to confirm this. No help with disabled passengers on and off the boat. The pre-recorded commentary was muffled and inaudible. The whole experience was very disappointing to say the least. Would not recommend this sightseeing tour.

• Great Fjord Cruise

  danielgX4339WP,2025年8月25日

  - Review from Tripadvisor

  5.00

  Cruised in to Hellsylt on P&O Iona and booked this for the morning, after we disembarked. We booked directly with staff on shore and the price was reasonable and availability was good. The boat had some outside space with benches and plenty of good indoor seating, with no restrictions on moving in and outdoors. This meant that our 11 and 8 year old could sit inside if they wanted whilst we stood outside. The views were brilliant and the tour was a good length, about 80 minutes. The captain slowed the ship at a couple of waterfalls which allowed for photo opportunities but the whole Fjord was breath taking. There was a commentary at points although a bit tricky to hear when outside and the boat was moving. Didn't really matter though as the views held my attention.

  

  

  

  

• Just ‘fine’

  elizabethfO9736DK,2025年8月23日

  - Review from Tripadvisor

  3.00

  ‘Fine’ is all I can say about this trip. Getting on the boat was easy and it was on time but it was a pretty boring boat trip all in all. I wish we’d done something else in Hellesylt.

• Disappointing

  clairecI3245IL,2025年8月21日

  - Review from Tripadvisor

  3.00

  Not enough outside seating and the seating inside is just in rows so you can't see the view. It's more like a ferry you would use to go somewhere rather than a sightseeing boat.

• Cancelling impossible and no info sent via email

  639leannea,2025年8月11日

  - Review from Tripadvisor

  1.00

  I thought I had cancelled this experience months ago. After being charged $374, I remembered that I tried everything I could think of to cancel and simply lost track thinking I would be sent information via email or text. I never received any reminders or information that the tour was coming up, just a charge on my credit card. Very frustrating.

• Rib Experience, highly recommend

  627alishac,2025年8月6日

  - Review from Tripadvisor

  5.00

  Rib experience Hellesykt. Highly recommend for all ages, fantastic way to see waterfalls up close. Special thanks to Mario... Super Mario! 😁 who made it so much fun.

  

• Relaxing view of the Fjord

  Denis M,2025年7月26日

  - Review from Viator

  4.00

  A pleasant and relaxing trip. The catamaran has a small cafe serving drinks and snacks and gets fairly close to some stunning sights. Well worth the money. Easy to find and well organised.

• Couldn’t hear the...

  Lynda H,2025年7月23日

  - Review from Viator

  3.00

  Couldn’t hear the commentary Ideal sightseeing seats - too few Meant lots of passengers sitting inside with no air con I would suggest doing a smaller more intimate tour

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