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• Try another tour company - Bad Customer Care

  i2be,2026年6月5日

  - Review from Tripadvisor

  2.00

  After being by passed by 2 buses, one finally stopped to pick up a group waiting at stop number 12. Had to change seats multiple times to find an audio that actually worked. Delay in the audio resulted in missing points of interest and stops we wanted to get off at and explore. This was a complete disappointment and worth basically half of what was paid. I have submitted a complaint to customercare@cityrama.pt but they are refusing any compensation due to a 15 day period. We have been on holiday and this was the first moment I could get to reach out to them. There has ben be a better company than this one.

• Boring

  Derva23,2026年4月21日

  - Review from Tripadvisor

  1.00

  It's not worth it. The route goes through large parts where there is really nothing to see and nothing to tell about. A lot of audio is broken both earpieces and the transmitters themselves.

• Good.

  tatianavU5600FF,2026年4月4日

  - Review from Tripadvisor

  4.00

  Good, helpful, punctual, fun_ionaries sympáti_os

• Hop on hop off Porto good value

  Peter C,2026年3月17日

  - Review from Viator

  4.00

  Gives you a great tour of city sites. The delivery instructions seems simple enough but we were walking and had some difficulty finding the ticketing spot. From there we again had difficulty finding a pick spot. All was well eventually and we boarded easily.

• Weather was amaxing and a great way yo see the city!

  donnawY6368LU,2026年3月11日

  - Review from Tripadvisor

  4.00

  Hard to initially find where the pickup locations were due to construction in the city.

• Good city overview, bad audio

  Rich W,2026年2月23日

  - Review from Tripadvisor

  4.00

  The routes gives you a good look at the city. We found a lot of the audio guide plug ins did not work (upstairs, outside). Also found some headphones with only one ear working. Liked the free tasting at Quevedo!

• Hop on and off, Porto!

  MairiFD,2026年2月20日

  - Review from Tripadvisor

  5.00

  Thank you! Very much enjoyed the use of the hop on/off bus over two days, enabled us to see the full area and beyond, on day one. This allowed us to choose our points of interest for return the next day. Unfortunately, due to the weather conditions, the Douro river cruise was operational. However, Maria and Hugo, based at the Rua do Infante Dom Enrique office, were most helpful and informative. They advised on how to recover a refund, and booked us on a port tasting tour and fado experience(Calem) as an alternative. Hugo and the Boss were both very friendly and most efficient! Muito Obrigado! Kind regards, José and Mairi xx

• Experience 6 stars

  Mmanacas,2025年12月30日

  - Review from Tripadvisor

  5.00

  Fantastic experience and a service of excellence. With the tour of the 6 bridges to finish the day. Congratulations to everyone for the excellent service

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

• Disastrous

  Eduardo F,2025年12月9日

  - Review from Viator

  2.00

  First of all we had problems with the tickets as they were not read by the machine, in the office where we went to pick them up very step by step with the theme, then already in the fatal route the audio did not correspond with the route itself, and the times crazy what I expected at each stop. Worst tour bus I've ever done.

• Hop on and hop off Porto

  K3249YFterryf,2025年12月2日

  - Review from Tripadvisor

  5.00

  Filipa at grayline was very helpful and gave us great tips. Hop on and hop off tour was very interesting. Would recommend

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