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• definitely worth it!

  Y5233EGkp,2026年6月26日

  - Review from Tripadvisor

  5.00

  loved our guide! gave us a chance to get cookies, was super informative and even shared some personal ghost stories.

• A little disappointed on the stories that were told

  carriewN9771BN,2026年6月19日

  - Review from Tripadvisor

  3.00

  The guide was great on information. I thought it was going to be more detailed and scary because it was adult over 21 and the description said “guides don’t shy away from the chili g details of dark deeds and paranormal activity…”. I

• Never showed up — they canceled

  Christine T,2026年6月16日

  - Review from Tripadvisor

  1.00

  They never showed up!!!! it was super disappointing to our group of people as we could only go last night and we planned our whole day around being in Salem to go on the tour. I’m getting a voicemail at 5:30 while you’re out and about with a group of people —-a text would’ve been much better. I never would’ve checked my voicemaiks while I’m out. So of course, we went to the spot and waited and looked. I don’t really understand why you wouldn’t have a backup person if someone couldn’t show up!

• Great walking tour

  N8011CDdanielg,2026年4月6日

  - Review from Tripadvisor

  5.00

  Jeff was a really great tour guide. We were with a small group of people at around the start of the tourism season, and he was very attentive to what everyone was most interested in and tailored the tour and what he talked about most to that. It was also really interesting to hear more about the town from a local person who grew up there. The price was reasonable and you learn a lot about the town, the Witch Trials, and regional superstitions. I would highly recommend to anyone looking for a nighttime walking tour.

  

• We loved our tour guide...

  Eunice D,2025年11月26日

  - Review from Viator

  5.00

  We loved our tour guide Patrick! He had a lot of energy, was funny and interactive and informative. I recommend.

• Our tour guide John was...

  Jessica B,2025年11月3日

  - Review from Viator

  5.00

  Our tour guide John was extremely knowledgeable about the history of Salem and provided us with so much information I don’t think we would have learned anywhere else on our trip. We were very impressed and felt welcomed on the tour. John definitely exceeded our expectations for a ghost tour of Salem-you will not be disappointed!

• Lots of walking as...

  Elizabeth M,2025年11月2日

  - Review from Viator

  4.00

  Lots of walking as expected over uneven surfaces and wet leaves in the dark. Tripping hazard. Guide advised everyone of this. Be cautious in choosing this tour if you have any mobility concerns. Several stops with apparition potential. Lots of cool background and stories.

• Andy is the Best

  richardhE8391UT,2025年11月1日

  - Review from Tripadvisor

  5.00

  Andy is hands down the best haunted tour guide my wife and I have experienced. So knowledgeable of the history and a great storyteller!!! Great Tour!!!

  

  

• Don’t waste your money or time

  World-Traveled-TX,2025年10月27日

  - Review from Tripadvisor

  1.00

  Horrible tour, people smoking and vaping in the group causing us to step so Far back we couldn’t hear anything, except one of the hundreds of other groups doing tours also, or all traffic noise and cars honking. The host couldn’t stay focused and kept going all over the place with subjects There was nothing exciting about the tour nor was it for adults only. Anyone could attend regardless to want the posting states

• DO NOT RECOMMEND

  M5191QSdonnac,2025年10月26日

  - Review from Tripadvisor

  1.00

  Very Disappointing Experience — Misleading Advertising and Poor Customer Service I do not recommend this tour. I purchased tickets for a group of 12 based on the amazing reviews and the description stating it was an adults-only (16+) experience that would “dive deep into disturbing topics including violence, betrayal, and human suffering, with no filters.” Unfortunately, this was not at all what we received. Our tour guide was a kind and knowledgeable person, but they seemed more suited for a general history tour rather than a grim or haunting one. We began with 32 people at the cemetery, where we stayed for about 25 minutes. Then we moved only a few steps down the street to sit on stairs for another 15 minutes, discussing Nathaniel Hawthorne, two drownings, and the Royal Navy. From there, we walked only a short distance and continued with more history — at which point, the guide lost the attention of our entire group of 12 (and even another group of 5). We decided to leave the tour since it was nothing like what had been advertised. The next day, I contacted Ghost City Tours to explain the situation. I was told that since we did not stay for the entire tour, we would not be reimbursed. I explained everything again, and the representative said the issue would be escalated and I would hear back in a few days. Three days passed with no response. I called again — no one was available, and I left a message with no callback. I called again the following day, and again on Friday. When I finally reached customer service, I was told management had declined our request. I asked why no one had notified me, and the representative had no answer. I requested to escalate the issue and was connected with a supervisor, Kate, who said management does not take calls but promised to bring it to their attention. I even asked for just half of the cost back since we stayed for 45 minutes, but instead the company only offered rain checks for another tour — which I declined. Overall, this company is poorly run, with little regard for customer satisfaction or feedback. I’m not looking for anyone to lose their job — but when a company advertises one thing and delivers another, it’s false advertising and taking advantage of customers. Again, I strongly do not recommend this tour.

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