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• Over priced, disappointing.

  michaelwW9897LD,2026年4月11日

  - Review from Tripadvisor

  3.00

  We paid $280 for two people for what the sticker price at the venue was about $220 and included a massage. One of the main outdoor pools was closed, so overall pretty crowded, mostly tourists. They did not have a bath robe large enough for me. Changing room and special area noting to write home about.

• Average at best for the price

  GlofB,2025年12月1日

  - Review from Tripadvisor

  2.00

  I have been to the spa before so knew what to expect and there have been some upgrades since the last time we went like the palm room and the changing rooms. We went on a Sunday morning so it was very busy because when we tried to book there was no availability for 7 of us for massages and spa. It was £110 for day spa plus a massage and £94 for a day ticket with the palm room and drinks. The spa area was really busy and it was so cold once we'd been in the outside spa once it was unbearable to go back outside. I appreciate they cant change the weather and its nov but the gowns didnt keep you warm at all. Inside was very crowded and its dated and smells a bit. Not as relaxing as I remember. The palm spa area is nice, but there wasnt really enough seating, everyone was fighting for enough chairs to sit on and the fruit bowls were prepacked and delivered from outside. I ordered a ceasar salad and there was a 25 mins wait - this was advised, but when it arrived it was also like a prepacked salad in a plastic bowl. Bit disappointing for the money really as I was only £10 cheaper than the private spas and we had no treatment included. I think it was a lot of money for what we got really. We spent most of the day in the spa area rather than the pools. Once we go out we didnt go back down again. The staff were all pleasant and helpful though.

• Absolutely disgusting place. Very unhygienic.

  Mal1411,2025年12月1日

  - Review from Tripadvisor

  1.00

  We booked a spa experience and paid £117.00 per person. The baths are run down and unhygienic. The smell as you are walking through the inside baths is terrible. The spa area was nothing special. It’s advertised as a relaxing experience with a fruit bowl on arrival with cocktails. I’ve had better fruit bowls with a meal deal. Not worth the money. Make sure you keep your band until you exit. We misplaced one of ours and they wouldn’t let me leave until I paid 5euros for another one. Would not recommend this plave.

• Not really worth the upcharge

  Kathleen C,2025年11月30日

  - Review from Viator

  4.00

  Although it was nice to have a spacious area to lounge as well as a robe, towel and flip flops, it seems passes to the Palm House were oversold because there were not enough seats when we went to enjoy our cocktail around 1:30 pm. There were no shower facilities in the Palm House which would have been nice, and we were totally confused about where to leave our towels/robes at the end of the day, and chastised for bringing them back to the Palm House after visiting every floor looking for bins which we never found. The baths were amazing albeit a bit crowded as we visited on a Saturday.

• Overpriced, dirty and depressing

  Alison L,2025年11月23日

  - Review from Viator

  1.00

  We booked the psalm experience full day with all thermal pools. The baths are very grimey and in need of repair. The staff were solemn and quite rude ( all interactions we saw) and the pictures of the psalm area are nothing like the area. There are no hammocks and it was extremely noisy whilst we were there, not relaxing at all and we left after just half an hour from the psalm area. All interactions all save your money and book a better experience.

• Go off peak or don't go.

  Z1427OEhollys,2025年11月18日

  - Review from Tripadvisor

  2.00

  Very busy, hard to get served / almost impossible, just one guy doing his best bless him. Not as relaxing as you would hope but the pools were warming and I managed to have a little nap in one of the chairs. I don't think this is good value for money. I am also quite sensitive to smells, and the baths have an odd salty smell to them (which is probably due to the salt rooms). Overall, I would be happier if I had paid less.

• Budapest baths

  Journey10978687899,2025年10月30日

  - Review from Tripadvisor

  3.00

  Paid for Day palms day, which i would recommend, rather than a normal ticket. Access to the lounge area was relaxing if you are spending a few hours, it takes you away from the crowds. There was renovation works going on when I was there to one of the outdoor pools. The indoor pools were crowded. Worth a visit.

• Like spending a day in the Ganges

  Christopher J,2025年9月28日

  - Review from Viator

  1.00

  The Palm room upstairs is okay but the baths area itself is poorly maintained. Miserable staff downstairs, cram packed and unable to move.

• Not worth it.

  Joanne M,2025年9月22日

  - Review from Viator

  1.00

  To book this experience direct with the spa would have cost 75 euros each. For two people we paid about $100 Cdn (32 Euros more per person). I feel very ripped off. Especially when it was not a private cabin with washroom it was a private changing stall. We also just felt the place was dirty and extremely crowded and it’s only Monday at 10am. Not worth it. If you really want to go for the experience then out hare tickets directly. And be sure you get a private cabin with washroom if that’s what you want. It’s confusing.

• Experience was amazing 100+

  sarahbM4069CD,2025年9月9日

  - Review from Tripadvisor

  5.00

  Experience was absolutely amazing 100+. We enjoyed every second. The pools was so relaxing. Definitely would recommend and would love to go back at some point.

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