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• Kazakhstan Very Nice is overrated

  ectan26,Jul 2, 2026

  - Review from Tripadvisor

  3.00

  Backend admin process leaves much to be desired. We enquired in Mar 2026 for our tour in June. Confirmed with operator on the departure days before making a 30% deposit. Operator confirmed our booking on the same day. The day before tour, we texted operator on pick-up time. They replied that it was 5am and would provide more details later in the day. When we did not receive any update at 8pm+, we texted operator again and to our horror, they informed us that there was no 2D group tour the next day. They offered alternatives: change to 1D day trip or push back the dates, all of which did not work because we had other tours booked and we did not book accommodation for the 2D tour. In the end, we swopped the dates with the other Altyn Emel tour booked with operator. About the tour, we selected yurt stay. The yurt was in the backyard of the homestay, not quite the picture we had in mind ie located on open pasture. Then, we were told that we would have enough time to walk from lake 1 to lake 2 but on the day itself, the guide said there wasn't enough time. The guide was nice and tried her best at service recovery - she upgraded our group of 4 to a house with attached toilet. She was also engaging and friendly during the tour. We booked with Kazakhstan Very Nice due to its good reviews but were let down by their backend service. If you plan to book tour with Kazakhstan Very Nice, make sure you double & triple confirm with them and pray for the best.

• Great experience

  Wanderer05174007821,Jul 2, 2026

  - Review from Tripadvisor

  5.00

  I had a great experience on this 2-day tour. The scenery was beautiful, and I was lucky to have good weather throughout the trip. Our guide, Didi, was the highlight of the tour. She was friendly, professional, and genuinely cared about everyone in the group. She created a welcoming atmosphere by playing a traditional Kazakh instrument (sorry, I forgot the name!), organizing games, and making everyone feel included. She also handled unexpected situations quickly and thoughtfully. At the end of the tour, my hotel was different from the original drop-off point. Although I was planning to take a taxi myself, she kindly arranged a Yandex taxi for me at the company’s expense, which I really appreciated. A few suggestions for improvement: communication before the tour could be more organized. Combining the pre-tour questions into one message, replying a little faster when guests have questions, and sending a quick confirmation after receiving their responses would give travelers more confidence before the tour and improve the overall experience. It would also be helpful to provide a little more guidance about additional cash expenses. While these costs are mentioned in advance, letting travelers know approximately how much cash they are likely to need would make planning easier, especially for international visitors who usually carry only a small amount of local currency. Overall, I really enjoyed the tour and would happily recommend it to anyone visiting Almaty.

• Excellent tour of the famous lakes and canyons

  oliversL3696GG,Jul 2, 2026

  - Review from Tripadvisor

  5.00

  The tour was excellent. Didi (our guide) was truly amazing. Super fun and made the tour very interesting, providing lots of insights and information. The food was great and everything was organised very well. The accomodation was also of a high quality. Didi took us to more quiet spots away from the crowds. We even had a bonfire in the evening. Overall, it was a great experience.

• I loved it 😍

  S6006WGazhara,Jul 1, 2026

  - Review from Tripadvisor

  5.00

  I had an amazing experience on this two-day tour! Everything was organized so well, from the transportation to the accommodation and meals. Our guide (Dinara - Didi) was incredibly kind, attentive and always made sure everyone felt comfortable and taken care of. Even when I forgot to pack some essentials, I never had to worry because the team was always ready to help. The itinerary was beautiful and I finally had the chance to visit Kolsai Lake, Kaindy Lake, Black Canyon for the first time, even though I’ve lived in Almaty my whole life. I also loved our international group, it was so much fun meeting people from different countries and sharing this adventure together. Thank you for such a memorable trip. I highly recommend this tour to anyone who wants to discover the incredible beauty of Kazakhstan!

  

  

• Extremely explore your limits.

  Relax650587,Jun 30, 2026

  - Review from Tripadvisor

  5.00

  A rare experience full of adventure and excitement, with a rich and solid itinerary including hiking, climbing, horseback riding, and taking a boat, all while riding in a bumpy Soviet van from the 1980s...

  

  

  

  

  

  

• Great trip

  marekrN1269SB,Jun 30, 2026

  - Review from Tripadvisor

  5.00

  Great food, great organization, great care. Thank you Dinara

• Unforgettable trip

  Касым К,Jun 27, 2026

  - Review from Tripadvisor

  5.00

  Good organisation starts from manager to the guides and even drivers with host everything was over my expectations which makes this trip unforgettable

• You will visit some of...

  Bruno D,Jun 19, 2026

  - Review from Viator

  5.00

  You will visit some of the natural wonders of Kazakhstan with a reliable organisation. You will enjoy nature, Kazakh hospitality, good food, learn about culture. Your professional guide, in our case Amir, will make the experience cheerful and will take good care of you.

• Excellent tour, good food, great guide and amazing views of nature.

  desi s,Jun 18, 2026

  - Review from Viator

  5.00

  Excellent tour. 2 days is a good time. It was busy but not rushed. We enjoyed a lot of site-seeing and the tour guide (Amir) was lovely. Be prepared for some walking. The lakes are gorgeous and the canyon is great too. The food was excellent. Tip - pay a little extra for an en-suite bedroom, it's well worth it, cos it was very modern. We returned home in Almaty around 7pm the second day, so take note.

• Amazing experience, thanks Kazakhstan Very Nice!

  johnreye486,Jun 10, 2026

  - Review from Tripadvisor

  5.00

  Very fun tour guide. I like that Didi played us an instrument and that she’s very knowledgeable about the history of each destination. I would love to go back with her as our tour guide.

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