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What To Expect

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• Too far to be worth it.

  Seth K,

  28 thg 1, 2025

  - Viator

  1.00

  This trip is too far for not as good of a reward. We were supposed to be picked up at 10 am, we didn’t get picked up until 10:30 and then we didn’t get to the top of Conchagua until 5:30ish a little before sunset. It was not 2-3 hours as it says. There were multiple unnecessarily long stops in both directions. Once on the mountain the sunset platform is closed for construction, so you can’t see it. The tent accommodations are comfortable, but you get the same meal for dinner and breakfast (eggs, beans, cheese, plantains, and tortillas), not a problem for me, but you should know. The guide didn’t wake us up in the morning, so I luckily had startled myself awake in time for the sunrise. The sunrise is beautiful and it is a unique experience. But I would more recommend if you were already planning on being in the south of the country. As an aside: I had originally booked through Viator the day before. The guide texted me asking if I wanted to do a day later and I said I couldn’t because I didn’t have a hotel room for the night so couldn’t change the schedule. There was not response until the next day. Again I was tried to convince to move the trip because there was another group going the following day, and it wasn’t until he couldn’t find someone else and it was noon that I asked them to cancel. He then told me that he hurt himself and had a cut on the ankle which was why he couldn’t do it. I wish I knew the reason earlier so I could’ve made alternative plans. Instead I wasted half a day, then went to el Tunco where I was planning to be later in the trip. The guide has a shop there and I booked directly through them for a fraction of the cost for the following day, because I thought I would miss out otherwise. Moral of the story, not worth the long trip from San Salvador or surf city. If you’re in the La union area then go

• Beware! Unprofessional tour group

  Breanne W,

  10 thg 10, 2023

  - Viator

  1.00

  I would not book with this company! I planned this trip for my birthday and they didn’t show. I tried messaging them the night before to confirm and again the morning of the trip. I didn’t get a response at all! I waited for my p/u time and an hour and a half after with nothing. They don’t have a phone number so I had to call Viator twice. We finally got ahold of them and they claim they thought I was a guy looking to move my reservation. I found a local tour guide to take me to the overlook and he asked if there were any tours booked there and they said there wasn’t. I don’t mind plans changing or if I was the only one that booked and not wanting to continue with the tour, but the lack of communication is unacceptable. If bookings require 24 hours to cancel, the tour operators should be held to the same standard.