All-Access 9/11: Ground Zero Tour, Memorial and Museum, One World Observatory

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Visit the landmarks of Ground Zero, including the 9/11 Memorial, with a guide who has a personal connection to that day. This tour offers an intimate encounter with history as you hear the stories of not just tragedy but also heroism and resilience.

We offer several upgrades to enhance your visit. The 9/11 Museum is a must. You can upgrade for a VIP guided tour or a self-guided visit with your skip-the-line ticket. You’re welcome to stay as long as you like in the museum after the tour. You can also add on a visit to Freedom Tower for the 360-degree views of NYC from the spectacular One World Observatory.

Thông tin khác

Wheelchair accessible

Infants and small children can ride in a pram or stroller

Service animals allowed

Public transportation options are available nearby

Transportation options are wheelchair accessible

Suitable for all physical fitness levels

Tour operates rain or shine. A large portion of this tour is outdoors, so please dress appropriately and be prepared for the weather. The tour may be rescheduled in the event of poor conditions; in the rare case of downpours or unreasonable weather, the tour will be canceled and you will be offered a refund. However, the One World Observatory and 9/11 Museum tickets cannot be rescheduled since they are date/time specific

We offer two upgrades for the 9/11 Museum. You can either tour the exhibits with a guide or get a skip-the-line ticket to visit on your own. If you choose the ticket option, be sure to arrive during your timed entry window as the museum reserves the right to deny admission if you miss this. With both options, you can stay as long as you like after entering. There’s a security checkpoint, and all large bags must be checked.

Freedom Tower policy: Tickets are only available for a specific date and time and cannot be used at any other time. The date will be the same date as the selected tour date. Typically, the entry time for the 10:30am tour is 2pm; the 1pm tour typically has an entry time of 4:30pm. The actual entry time may vary based on availability. In the case of no availability, you will be notified by the local tour operator to select another date, another tour, or a refund

Also note, in case you are approached by street sellers, they are not affiliated with us.

Chính sách hủy

For a full refund, cancel at least 24 hours before the scheduled departure time.

Bao gồm

Views from 150 feet up in the One World Observatory with the highest panoramic views in NYC

Self-guided tour of the lobby of Freedom Tower with the film “Voices”

Visit to the meaningful sites of Ground Zero

Moment of reflection at the “Reflecting Absence” fountains

A local guide who shares stories about their personal connection to 9/11

9/11 Museum guided tour (if you choose the VIP option)

Skip-the-line ticket for the 9/11 Museum, featuring historic artifacts, art, and themed exhibits

Gratuities

Cần Quan Tâm

Explore this transportation hub and shopping center to admire its striking architecture and learn how it symbolizes renewal at Ground Zero after 9/11.

15 minutes • Không Có Vé

Pay your respects to those who lost their lives at the World Trade Center on 9/11. Your guide will explain the meaning behind all the symbolic places in the memorial plaza, including the Survivor Tree and Reflecting Absence, which are the largest man-made waterfalls on the continent.

1 hour 15 minutes • Không Có Vé

Tùy chọn

All Access + VIP Museum Tour

VIP Guided Museum Tour: A guided tour of Ground Zero, plus a VIP guided tour of the 9/11 Museum and a ticket to the One World Observatory.
Duration: 2 hours 30 minutes

All Access Tour

Duration: 1 hour 30 minutes
Self-Guided Tickets: A guided tour of Ground Zero, plus a ticket to the One World Observatory and a skip-the-line ticket to the 9/11 Museum.

Đánh giá

4.87

4.724 đánh giá

Tổng số đánh giá và xếp hạng từ Viator & TripAdvisor

4349

226

9/11 Ground Zero Tour- Amazing!
D8376XUlorid,
20 thg 11, 2025
- Đánh giá từ Tripadvisor
5.00
My husband and I thoroughly enjoyed the 9/11 ground zero tour with Liz! Her knowledge, enthusiasm and heartfelt sentiments gave us a true appreciation of the resilience of the people and the city.
9/11 Tour
karlgreen15,
19 thg 11, 2025
- Đánh giá từ Tripadvisor
5.00
Fantastic tour with a great guide. Liz was really knowledgeable and made the tour really special. Privileged to have been there to see the sights, hear the stories and to understand what people went through and are still going through.
Great experience
eliasa879,
19 thg 11, 2025
- Đánh giá từ Tripadvisor
5.00
Tim Douglas the tour guide was excellent, he explained us every detail, more than we expected. He took his time to respond our questions and called us by our names. Thank you Tim, thanks to you we learned so much!
Ask for Jaclyn, Beautiful Tribute on One’s Birthday!
elizabethwV4372OU,
18 thg 11, 2025
- Đánh giá từ Tripadvisor
5.00
⭐️⭐️⭐️⭐️⭐️ Absolutely Incredible Tour Experience Our tour guide (Jaclyn Montgomery) was nothing short of amazing. She took us through the 9/11 exterior experience in a way you simply cannot capture on your own. Her knowledge, compassion, and ability to bring the history to life made this tour unforgettable. What moved us most is a beautiful tradition she keeps: every single day, she looks up the name of a 9/11 victim whose birthday falls on that date. During the tour, she takes you to their name at the Memorial waterfall, shares who they were, and tells their story. It’s such a touching, meaningful way to honor them and ensure they are never forgotten. This added layer of humanity and remembrance made the entire experience incredibly powerful. I am so grateful we had the chance to learn, reflect, and truly feel the importance of this place through her guidance. Highly recommend this tour—and especially this guide—to anyone visiting.
Worth your time
Denise B,
18 thg 11, 2025
- Đánh giá từ Viator
5.00
This was a wonderful experience -- I was sad and happy at the same time -- our tour guide did an excellent job telling all the stories --
Great tour
fionamE898MI,
18 thg 11, 2025
- Đánh giá từ Tripadvisor
5.00
Fantastic tour, very informative. Loved hearing the little facts and stories that you didn’t get in the museum. Thank you Mark.
Necessary if you're visiting New York.
Mobile34949127275,
15 thg 11, 2025
- Đánh giá từ Tripadvisor
4.00
Amazing. Full of skyscrapers and with an exact explanation of everything. I liked the monuments at ground zero, it’s okay to take a walk around them, and then get on the tour bus and get on and off as many times as you want to walk around the streets, and not be sitting for long. We went with umbrellas and it rained a little and that gave it a romantic touch. New York is eternal.
Well upon booking not...
ANDREW L,
14 thg 11, 2025
- Đánh giá từ Viator
1.00
Well upon booking not time was provided for tour times. Upon arrival, no time available. Even emailed prior for update and nothing.
Engaging and informative
64phills,
13 thg 11, 2025
- Đánh giá từ Tripadvisor
5.00
Tim made the tour informative and kept it lighthearted with such a somber topic We really enjoyed his commentary on it all
The Best Tour Guide Ever
bencF6587PP,
13 thg 11, 2025
- Đánh giá từ Tripadvisor
5.00
Tim was a tremendous tour guide. Extremely personable and knowledgeable, I was extremely impressed with his memory for all of the group members’ names. Definitely, the best tour guide I have ever had.