Cần Quan Tâm

Bao gồm

Đánh giá

• Last minute mechanical failure

  235swapnag,,26 thg 12, 2025

  - Đánh giá từ Tripadvisor

  2.00

  Last minute cancellation due to mechanical failure No issues with getting refunded but was a bummer to find out last minute.

• Bad Experience

  495bengtoveb,,26 thg 12, 2025

  - Đánh giá từ Tripadvisor

  2.00

  We booked a package trip from Sweden with flight-hotel-excursions to Australia where this excursion was included. When we boarded, we were immediately asked to pay 150 AUD for a weekend supplement. We had no money with us because it was "all inclusive" and information about this was given to us. The fault also lies with the travel agency but why doesn't Reef... charge the full cost? There were problems and we had to visit their office afterwards and pay. Bad Experience! In addition, the concept of "All inclusive" took on a new meaning. Breakfast sandwich was served but with it only tap water. Had expected, for example, juice. There was nescafe but could only be picked up when the boat was stationary. Would have been nice otherwise for breakfast. Lunch was served and had expected a beer or soft drink but no, only tap water. The food was not enough for everyone - cole slaw and regular salad ran out. A glass of wine from the bag-in-box was included on the way home - completely ok. if you wanted another glass it cost 7 AUD. When we asked the bar staff about a drink for our 15 year old, the answer was "we only have wine but maybe there is milk". The wife got angry and asked another staff member who brought out a coke. There were soft drinks to buy for 4 AUD and there would have been good information on the website so we would have known the conditions. There is much more to complain about unfortunately - the briefing that was done by security etc. on the way out was impossible to hear depending on weak voices and engine noise. Having said that, the snorkeling was great but we leave the trip with a bad aftertaste.

• The experience of being on the Reef is not to be missed. A locally owned company that provides an incredible day at one of the

  Victoria D,,10 thg 12, 2025

  - Đánh giá từ Tripadvisor

  5.00

  Organized, efficient, pleasant, professional + helpful staff . Great experience snorkelling with incredible views of reef fish + brilliant coloured coral . The trip was everything I had hoped it would be. 🙏

  

• Disappointing

  susanwG7848RD,,22 thg 11, 2025

  - Đánh giá từ Tripadvisor

  3.00

  A bit disappointing. Only stopped at one spot, not two, with no explanation as to why. A person in our group took the scuba dive, but was in the last group in the afternoon and photographer only took photos in the morning. Price of photos was over the top - $35 for one digital photo. Boat was overcrowded with no space to put belongings - snorkels, stinger suits, flippers all got mixed up as everything was piled on top of one another. Not enough space to sit outside. Food was average.

• Nice boat/snorkel tour

  W219YAsandrar,,3 thg 11, 2025

  - Đánh giá từ Tripadvisor

  3.00

  Beautiful boat/snorkel tour to the Great Barrier Reef. The boat or group was very large. The organization was good, though somewhat impersonal (numbering and division into groups, which are then called). The inclusive scuba dive for people without a diving license was very short (felt about 20 minutes) and you were only allowed to dive a few meters deep. Afterwards, it was advertised that another dive could be booked at a high price, during which the dive would be longer and deeper. I was very pleased that food intolerances were asked at the time of booking. In my case celiac disease/gluten-free, not even anyone on board knew which food could at least be gluten-free. The food was too little overall and was not enough for all persons.

• Great day diving on GBR

  suttosnax,,31 thg 10, 2025

  - Đánh giá từ Tripadvisor

  5.00

  Had a fantastic day, 2x adults 1x 3yo. We both got a chance to scuba, while the other looked after our little girl, which was great. Thank you so much to the crew for making this possible. Everything about the dive was great, from the friendly comms with the staff in office, to the crew on the boat. Food was delicious. Honestly couldn't fault the whole day. Thank you so much. Especially dive leader Jasmine and Team captain Cisco.

• Don’t go out on rough...

  corrienne n,,19 thg 10, 2025

  - Đánh giá từ Viator

  3.00

  Don’t go out on rough days, not a pleasant boat ride on rough seas, many people were vomiting and unwell Staff not overly friendly, looked tired and like they didn’t want to be there

• Stunning Location, Disappointing Experience

  Shauna O,,11 thg 10, 2025

  - Đánh giá từ Viator

  2.00

  The snorkelling was really cool, the boat itself was nice, and the food on board was tasty. Unfortunately, the day as a whole felt very unorganised. Staff seemed flustered, often arguing with each other about roles and responsibilities, and weren’t particularly friendly or welcoming towards customers. A big disappointment was the introductory scuba diving. Many people, including my boyfriend, were sent back after not passing the quick skills test. When he asked what he was doing wrong, he wasn’t given any explanation — just told he couldn’t do it. For something advertised as beginner-friendly, it felt frustrating and unclear. Overall, while the reef itself was beautiful, the lack of organisation and customer care really let the experience down.

• Best experience incl. first time diving

  Yagmur G,,9 thg 10, 2025

  - Đánh giá từ Tripadvisor

  5.00

  Amazing experience and very comfortable first dive. The team was really supportive and took care of my safety at all times!!! Special thanks go to Santi and Rodrigo for the super nice instructions 😊💪🏻

  

• THE GOATS OF THE BARRIER REEF

  diegovV6556IG,,4 thg 10, 2025

  - Đánh giá từ Tripadvisor

  5.00

  The single greatest experience i have ever been on. I whish i could rate it higher that a 5/5 I would rate it a 100/5. There is no better trip worth the price other than this on. Such amazing staff and crew, super respectful and knowledgeable. I would 100% go there again with them.

  

  
• Xem thêm đánh giá