Auschwitz & Birkenau Guided Tour with Hotel Pickup from Krakow
Tổng quát
Ngôn ngữ có sẵn
7 giờ
Vé di động
Choose from several convenient door-to-door pickup options, ensuring you are collected directly from your address for a smooth and comfortable start to your tour.
Visit UNESCO World Heritage Site, a former German - Nazi concentration camp Auschwitz-Birkenau, where more than a million Jews and other prisoners were oppressed or killed during World War II. The flower-strewn Death Wall, national memorials, gas chambers and crematoriums, preserved ruins, the remains of hundreds of barracks, watchtowers, the railway line and ramp - all form a moving testimony to the number of those who lost their lives.
Thông tin khác
Specialized infant seats are available
Suitable for all physical fitness levels
[DEPARTURE] Booked times are tentative and may change due to schedule at the Auschwitz Museum and traffic conditions.
[DOCUMENTS] **Full names of all participants MUST be provided during booking (the same as on ID or passport, no nicknames). Passport or ID is MANDATORY for each participant and will be checked. No ID = NO ENTRY!**
[VISIT] Guided group tour only, no individual pacing. Respectful behavior and smart casual dress required. Eating, smoking, and loud behavior are not allowed.
[PICKUP] Some Krakow hotels are in traffic-restricted zones. Pickup will be arranged from the nearest accessible point and you will be informed in advance.
[LUNCH] Lunch is not included. There is no time for a full meal between visits, and no food facilities on-site, so please bring a snack.
[SECURITY] An airport-style security check is required before entering the Auschwitz-Birkenau Museum.
[WEATHER] The tour runs in all weather. Up to 70% of the visit takes place outdoors, so please dress appropriately and bring water on warm days.
[CHILDREN] Children must be accompanied by an adult. Infant seats are available. Due to the sensitive nature of the site, the tour is recommended for ages 13+.
[PHOTOS] Photography is allowed except in marked areas. Flash is not permitted inside buildings.
[RENOVATIONS] Due to roadworks in western Krakow, pickups in that area are not possible. The Straszewskiego 19 meeting point is temporarily closed. We will arrange a nearby alternative if needed.
Chính sách hủy
For a full refund, cancel at least 24 hours before the scheduled departure time.
Cần Quan Tâm
Krakow
Your tour begins with transportation from Krakow (hotel or address you specified). Auschwitz-Birkenau Museum is located in the town Oswiecim, about 1h15min in one way (65km). Every driver we cooperate with has all required by EU permissions for passenger transport. An English speaking and friendly leader of the group will assist you at any time you need. After arriving in Oswiecim, have a short break to grab a coffee or keep an eye on outdoor exhibitions.Then be kindly introduced to your local and professional guide who is licensed by Auschwitz-Birkenau Museum.
Panstwowe Muzeum Auschwitz-Birkenau
Start your tour by walking through the gate to the first camp - Auschwitz I - originally conceived as a concentration camp, to be used as a detention centre for the many Polish citizens arrested after Germany annexed the country in 1939, with the most recognizable sign Arbeit Macht Frei (Work Makes You Free).This part usually takes 2 hours and you will be using a headset to hear your guide clearly. The group according to the Museum’s rule counts up to 30 people making the visit comfortable and accessible for every participant. Visit the original wooden buildings, fortified walls, barbed wires, gas chambers and crematoria - all of those leave a shocking impression allowing to imagine the scale of Holocaust.
Bao gồm
Headsets to hear the guide clearly
Professional assistance in case of any issue
Round-trip transportation from and to Krakow by air-conditioned vehicle (van or mini-bus)
Licensed, English speaking local guide (up to 15 or 30 visitors)
Highly qualified, helpful and friendly customer service
Entry fees (Auschwitz I & Auschwitz II Birkenau), insurance and taxes
Food and drinks
departure time may be changed due to schedule at the Auschwitz Museum
Điểm đón
Chọn điểm đón
Tùy chọn
ENG Tour - Limited to 15 pax
ENG Small Tour Max 15 Visitors: Half the Size of Regular Tours! (group is up to 15, not just transport)
Travel: from your address in a cozy atmosphere with a van and an ENG-speaking driver
This option: was well-received by 98% of our customers (best of the best 2024)
Pickup included
ENG Tour - Time Guaranteed
Departure: time is guaranteed within ±30 minutes and will not change
Entry time: has already been verified with the Auschwitz Museum
English guide: up to 30 people, the official group size at the Museum
Quick Meet & Go: Convenient pickup and drop-off available from most Krakow addresses
Pickup included
ENG Tour - Estimated Dep. Time
Selected time may vary - TBC: Final departure time may change - it will be adjusted to the museum’s schedule and confirmed closer to the tour date!
30-Person English Tour: Official Museum Size
Quick Meet & Go: Convenient pickup and drop-off available from most Krakow addresses
Pickup included
Đánh giá
699 đánh giá
Tổng số đánh giá và xếp hạng từ Viator & TripAdvisor
Would book with the company again!
LizVste,,21 thg 12, 2025
- Đánh giá từ Tripadvisor
4.00It was great having everything organised. There was a lot of people at each site but our driver ensured we had tickets and went through security with us at Auschwitz & then at Auschwitz Birkenau making sure we were clear what to do and then ensured we were with our guide before he left. This took the hassle and confusion out of the visit. The company was extremely efficient and used WhatsApp to contact me (and gave me other good local suggestions). As I use an e-sim abroad, having the company on WhatsApp was great. It was great having a dedicated guide for the trip as well as a small tour group. There was 15 in our group which was a good number to ensure everyone stayed together and could always hear the commentary (audio sets provided at first stop but not the second - these are from the sites, not the company). Some groups came on big coaches with 40+ people in their groups. I would highly recommend this company for group size. To note, when booking this experience I selected the start time of 7:15am, but the actual pick up time was 5:45am keep this in mind when booking as it was a suprise to me. Additionally, there was a feeling of being rushed in certain points, there is lots of people queuing to get into buildings and it’s very tight at some points, we had to keep moving, I would have liked additional stops to further absorb the information and read the plaques around the site - whilst our guide was giving lots of information some of the plaques went into greater deal on some elements. Accessibility for babies / toddlers (not company related, more applicable to the sites). I came to Poland with another adult and an 18 month old baby. After doing extensive research into the tours offered we decided it would be best for the baby to skip this experience. If you’re a parent/guardian with a baby this information may be of use: - there was 2 babies with prams that I saw throughout the day (not many considering how many people were there) - if you have a pram that can handle rough terrain, Auschwitz would be manageable with a pram. However, there is a LOT of entering and exiting buildings to see showcases about the site at Auschwitz and prams are not allowed inside. There was a family on my tour with a pram, they were constantly putting the pram down and up again, leaving it outside and then having to collect it. The baby was carried around by family members inside the exhibitions. Stairs are uneven and were slippery in the building (attended December) so baby was being constantly carried. - wouldn’t be able to toddle about and need to stick to a certain place to keep up with the group - very ominous experience which could make baby uncomfortable - Auschwitz Birkenau was extremely hard for the family in my group, the terrain is extremely bumpy and was incredible slippery. The only section of the site that they were able to push their pram was along a muddy bank. - Both sites were extremely so I recommend wearing your thermals if you’re travelling around a similar time (December). I would book with this tour company again.
Very
ryanmR8993MB,,19 thg 12, 2025
- Đánh giá từ Tripadvisor
5.00Driver Wojtek was extremly friendly and helpful . He was punctual and directed us to where we needed to go. The museum was very respectfully done and the tour guide gentle and compassionate. Hello Cracow arranged all the tickets and maintained good communication throughout Thank you
Very professional tour
G1076YRmattf,,19 thg 12, 2025
- Đánh giá từ Tripadvisor
5.00Very professional tour, all tickets covered and Wojtek was 10/10. Stuck to timings and communication was great throughout
Miss
lilyhR5159TZ,,18 thg 12, 2025
- Đánh giá từ Tripadvisor
5.00Very kind and friendly. Easy to understand so was able to learn a lot. The transport was very easy and very comfortable there and back.
Must do in Krakow
Passenger02071109714,,18 thg 12, 2025
- Đánh giá từ Tripadvisor
5.00The weather was cold, and I had to wake up at midnight which made me tired but I would say it was an Important experience, thing you should never miss when you’re at Krakow
Excellent tour of very somber sites
p05dbon,,17 thg 12, 2025
- Đánh giá từ Tripadvisor
5.00We had an excellent tour of Auschwitz and Birkenau with Hello Cracow and the guide from the sites. Artur was our driver/leader and we had some wonderful conversations with him about living in Poland and Polish traditions. He has so much knowledge about history - it was an interesting ride to and from the sites. Hello Cracow was very good with communications through What's App. Would highly recommend them for this tour.
Hello Cracow tour to Auschwitz Birkenau
geraldinemQ2666TQ,,16 thg 12, 2025
- Đánh giá từ Tripadvisor
5.00Thank you for a fantastic tour. Communicated via WhatsApp after booking. Were given updates on the times. Picked up on time at our hotel. Our driver Michal and guide were brilliant extremely knowledgeable. The tour to Auschwitz/Birkenau was heartbreaking, thought provoking but its definitely a place people should go to understand what really took place. Totally recommend Hello Cracow and will be using them again on my next visit to Krakow
Perfect tour operator
Meander18131243327,,14 thg 12, 2025
- Đánh giá từ Tripadvisor
5.00Our driver, Norbert, was prompt, polite and knowledgeable. The whole day was very well organised and smooth. Communication was great right from enquiry through to drop off. Our tour guide was excellent.
A very well organised and emotional day - highly recommend
Rach T,,13 thg 12, 2025
- Đánh giá từ Tripadvisor
5.00Booked as part of a trip to krakow for me and my son for his 21st as we had always wanted to visit. From start to finish the trip was very well organised and the guide was very informative. Our driver Norbert was also very knowledgeable and helpful. A very interesting and emotional day. Would recommend this trip
Great visit
461garethp,,13 thg 12, 2025
- Đánh giá từ Tripadvisor
5.00Great trip, comfortable transfers and really professionally organised. Friendly and informative and hosted by Norbert. 👍🏻👍🏻
giảm -10%
Từ €26.10Trước €29.00
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