Booking Your Transfer Begin by reserving your private transportation directly through Tripadvisor or with our reservations team. During the booking process, please include your pickup and drop-off details, flight or cruise information (if applicable), and any special requests, such as child seats or meet-and-greet service. Reservation Confirmation Once your booking is processed, you will receive a confirmation email outlining all service details. Our team will verify your itinerary and confirm your travel times to ensure accuracy and smooth coordination. Pre-Service Communication Approximately 24 hours before your scheduled pickup, our reservations department will send a message with your driver’s name, phone number, and vehicle details. You’ll also receive text or WhatsApp updates on the day of service for real-time coordination. Pickup Process Airport Pickups: Your chauffeur will monitor your flight and meet you at the assigned baggage claim area (for meet & greet) or at the curbside pickup zone if selected. Hotel or Residence Pickups: Please be ready in the main lobby or designated pickup area 10–15 minutes before your scheduled time. Cruise Port Pickups: Your driver will wait at the assigned terminal upon disembarkation and assist with your luggage. In-Transit Experience Please sit back and enjoy a comfortable, private ride in one of our luxury vehicles. Your chauffeur will manage navigation, parking, and traffic to provide a safe and pleasant journey to your destination. Drop-Off & Service Completion Upon arrival, your driver will assist with luggage or shopping bags and confirm your return pickup time if you’ve booked a round-trip service. Our goal is to ensure your experience concludes as smoothly as it began—punctual, comfortable, and completely worry-free.