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Cần Quan Tâm

Đánh giá

• Very good

  Yaron I,

  6 thg 10, 2025

  - Đánh giá từ Viator

  5.00

  Good guide Good explantion. Nice view Guide has alot of knowledge. Guide was patient and very responsable for the needs

• Should have been great but....

  Dale D,

  23 thg 8, 2025

  - Đánh giá từ Viator

  3.00

  I actually feel quite torn not being able to give a full 5 star rating. Positives: The tour began almost on time, and our guide was very clear about meeting times throughout the day which was appreciated. We returned to the city on time. The stops at Borjomi, Rabati and Vardzia gave us sufficient time to explore, with the cave town a great highlight of our day. David translated the tour in Russian and English. Great guy. The van was comfortable and the driver was excellent. I sat up front and was impressed with his fast, but skillful driving. Negatives: The tour was not advertised for only able bodied participants, so we ended up waiting for unfit people to try to climb the stairs in Vardzia caves. It might be an idea to let people know that they will be climbing stairs for 90mins in the sun in your advertisement. The restaurant we attended for lunch was overpriced, but this is always the case regardless of who you do a trip with. Your customers would be much happier if you just took us to a village and let us choose where to eat or give us time to explore instead. My meal was embarrassingly small. And to be honest, I am sick of being forced to go to tourist trap restaurant stops on day tours. My day was interrupted by the customer service team 2 hours into my tour, demanding that I pay for the entry fees, which I elected to be prepaid and included when I booked the tour. They admitted fault in the end, and David was fabulous, paying entry fees for my friend and I, who had no doubt, simply taken advantage of what was an administration glitch on viator. But asking us to pay extra on more than one occasion was unacceptable, with the agency attempting to video call me while I was trying to enjoy my tour! They did the same thing to my friend, although he did not get an attempted Video call. So... I have done better tours here in Georgia, since I was here 9 weeks, but this overall... this one was satisfactory and based on the comfort of the van, the locations visited and the guide I would still recommend.