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• I did not make it to the...

  Claudio R,7 thg 5, 2026

  - Đánh giá từ Viator

  5.00

  I did not make it to the tour. She attempted to follow up with me that speaks very well for the tour guide.

• A great way to experience...

  Jennifer M,26 thg 4, 2026

  - Đánh giá từ Viator

  5.00

  A great way to experience the British Museum. Our tour guide was very informed and organized and an excellent storyteller - it made the museum come to life for me and the kids. He was also great at answering all my kid's random questions - even when it was off topic from his primary subject matter. Highly recommend!

• Super Knowledgeable, friendly!

  Richard H,25 thg 4, 2026

  - Đánh giá từ Viator

  5.00

  Great knowledge level, friendly, accommodating. Navigated busy spaces easily, worth the time and money, Thank you!

• Book this direct with museum.

  Gail E,19 thg 4, 2026

  - Đánh giá từ Viator

  1.00

  Book this tour directly with the museum. We travel extensively and often use this app. But the museum is huge. Meeting place crowded. Guide NOT identifying self in any way. We were never able to locate them. Paid for nothing.

• An incredibly kind and knowledgeable guide that’s sure to get you interested in history

  Jonas N,6 thg 4, 2026

  - Đánh giá từ Viator

  5.00

  Was a terrific guide! Made sure everyone was heard and understood while bringing insightful information and answering everyone’s questions. Would highly recommend if you are looking for someone that’s not only knowledgeable but also passionate about history and culture.

• We almost digger through...

  Josephine D,4 thg 4, 2026

  - Đánh giá từ Viator

  5.00

  We almost didn’t get through security because we only had a barcode, not a QR code on our ticket. Aside from that, Elisabeta was wonderful in her knowledge and in navigating the crowds.

• British museum visit

  Xiaomeng L,3 thg 4, 2026

  - Đánh giá từ Viator

  1.00

  Our guide Serena is not shown up, I called her and texted her, on response Terrible experience Not recommended

• waist of money and time!

  yiannis k,2 thg 4, 2026

  - Đánh giá từ Viator

  1.00

  Very bad information! We have tried to contact viator by email and el. without any response. No information about the meeting point, no information that is a free entrance for the Museum. We got a message on Whatapp..which where didnt expect to get there after our other attempts to know the meeting point. As a result we missed the guided tour!

• We have done many guided...

  Deborah S,26 thg 3, 2026

  - Đánh giá từ Viator

  5.00

  We have done many guided tours around the world and our guide, Elisabetta, was the best - she went over and above answering all our endless questions and was very informative

• Very Bad Experience

  varsha b,22 thg 3, 2026

  - Đánh giá từ Viator

  1.00

  I am travelling with my family. We reached the venue a bit late (around 7-8 mins late) because of my mother who has slight difficulty in walking due to knee pain. The tour guide Elizabeth called me and said that she cannot wait. We said that fair enough and to start the tour and we will join her. She shared the cordinates. Inspite of repeatedly asking, she did not share the gallery name or which room she is. We searched for her for more tha half an hour hoping to join the tour. She just messaged stating that she is in some other room and cannot come and get me. I asked her to share the details of where she was so that we can catch up but she did not share any further communication Even the British museum staff was kind enough to try to help us but due to lack of information, he was not able to help. Really regret booking this tour. Money wasted. We request a refund considering that we never joined the tour and not for the lack of trying.

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