Cần Quan Tâm

Bao gồm

Đánh giá

• Experience 100 💯

  nelipanu,,16 thg 10, 2025

  - Đánh giá từ Tripadvisor

  4.00

  Good walk!,, fun and enjoy your crew, nice music,, comfortable and quiet , unforgettable landscapes! What more to ask?

  

• The day was beautiful and that was what completed the whole old, beautiful experience

  Traveler15859012604,,15 thg 10, 2025

  - Đánh giá từ Tripadvisor

  5.00

  An unforgettable experience, the catamaran where we could enjoy spectacular, the music they spent the whole trip

  

  

  

• Disappointing experience and very poor handling by the agency

  cielop354,,8 thg 10, 2025

  - Đánh giá từ Tripadvisor

  1.00

  We bought the catamaran ride on Sunday, to do it on Monday. That same night, at almost 10 pm, we were informed that it was cancelled due to weather and that we should reschedule for Tuesday. The same thing happened again Monday night: new cancellation and rescheduled for Wednesday. Although Monday and Tuesday were very good weather (sun and clear skies), we accepted to do the walk on Wednesday, although not entirely compliant, as we had already paid and wanted to live the experience. On Wednesday, the day of the walk, the weather was cloudy and rainy. Departure was at 11:30, but only at 12:30 we were still without clear information or answers. Finally, at the last minute we were told that our catamaran would not leave, but that they could put us on another boat, much simpler, with a return of just 40 reais. In the midst of the confusion and pressure of the moment, we accepted, although we later saw that the same boat ride was offered by the agency at a much lower price, which we found to be disrespectful. Afterwards, we learned that the coast guard had indeed authorized the departure of boats, so the catamaran did not simply leave by decision of the Enterprise. During the ride it rained, it was cold and the boat they put us on didn’t have enough coverage, so we ended up soaking wet and frozen, with a repetitive playlist and wishing the tour would end soon. We understand that the weather cannot be controlled, but you can be honest and professional with passengers. Constant rescheduling, lack of transparency and lack of empathy made this experience very unpleasant and frustrating. 💬 Tip: If the weather is unstable, do not accept forced rescheduling or last minute boat changes. Better ask for the return and avoid going through the same thing.

• If rescheduled, ask for reimbursement and ensure good weather

  javierlU2156EL,,8 thg 10, 2025

  - Đánh giá từ Tripadvisor

  1.00

  Our experience with this catamaran tour was really disappointing. We bought the ride through Booking on Sunday to do it on Monday morning, but on the same Sunday night we were informed that it would not leave due to bad weather, although Monday dawned totally sunny, with perfect conditions to sail. On Monday night we were told again that he would not leave on Tuesday, even though the weather was even better. Finally, on Wednesday, the day when there was a forecast for rain, they confirmed the departure. On Wednesday it was cloudy and rainy, but we went to the meeting point, where confusion reigned: there were only eight people, no one knew if the ride would leave or not, and we had to wait more than two hours until, at the insistence, we were informed that the boat would not leave because of engine problems or maintenance. This contradicted what had been said before, as the catamaran had apparently not been operational for days. As a “solution”, they offered to change us to a ride from another agency with a discount of 40 reais from the original price (120 reais). We accepted, although we later learned that this tour cost only 50 reais, while we were charged 80, leaving the agency with 30 reais per person without providing any Service, only deriving us. The new ride was very bad: full boat, cold, rain and no roof to cover, with passengers sitting on a plumavit deck to not slip. We recognize that the final decision to go was ours, as we were offered refund on the spot. However, we do not recommend accepting rescheduling. 👉 We understand that the weather is not the fault of the agency, but rescheduling ends up being a waste of time. It is best to ask for reimbursement and reschedule with another Enterprise when the weather is truly confirmed and stable. In short, a disorganized experience, unclear and far below what was promised. We would not recommend this tour, especially if you are looking for reliable and professional Service.

• Bad.

  E4344TDdeborac,,21 thg 8, 2025

  - Đánh giá từ Tripadvisor

  1.00

  Dear, Today I participated in the contracted tour, which originally included a sea tour. However, due to weather conditions, it was replaced by a land tour. I understand that the climate is a factor that cannot be controlled, but I consider that the alternative offered did not measure up to the experience contracted. The land journey was very poor: it consisted basically of a bus transfer without music or animation, with a stop of approximately 45 minutes on a beach, and then free time in Busios where it was not safe to bathe without further organization. This does not compare at all to the promised experience of partying at sea. I think a more dynamic alternative tour could perfectly have been offered, for example, with animation during the transfer or a better organization of activities to make the experience equivalent. Instead, we spent most of the day on transport, which was disappointing. In addition, the price paid for the tour does not conform to the Service received, and no compensation, rebate or profit policy was reported to balance this situation. This generates a great sense of wasted time and money, affecting the planning of my vacation. Finally, I would like to mention that the person who received us in Búzios, Mariana, did not provide solutions or containment to the complaints, merely giving indications without offering real alternatives. I request that this claim be taken into account.

  

• I would come back a thousand times and recommend it!!!

  victorlM1316LI,,9 thg 7, 2025

  - Đánh giá từ Tripadvisor

  5.00

  The truth is a beautiful experience, we had a great time with the whole family, a very fun trip full of dancing! Next time we come back I won't hesitate to do it again.

  

• The trip exceeded expectations, it was amazing.

  428mohdf,,22 thg 6, 2025

  - Đánh giá từ Tripadvisor

  5.00

  The trip exceeded expectations — the guide and crew were extremely polite and professional. The view was amazing. Taken so many photos.

  

• Make this walk if or if!

  T5640VFdavida,,20 thg 6, 2025

  - Đánh giá từ Tripadvisor

  5.00

  Beautiful ride! The boat is beautiful, large, spacious, to be super comfortable. The excellent crew, always attentive for one to have a wonderful time. The varied music, for all tastes. The service of drink and food on board very good and recommended.

• Buzios places not to be missed

  Sabrina K,,4 thg 6, 2025

  - Đánh giá từ Viator

  5.00

  Good atmosphere, beach and snorkelling at the top. Great team, great experience, to renew on a next trip

• Noisy walk

  natashacU9822DW,,29 thg 5, 2025

  - Đánh giá từ Tripadvisor

  2.00

  The place is amazing but the catamaran had no Brazilians, only Spanish. I've never seen so many ugly people in my life gathered at the local msm. The sound was at a time when you couldn’t relax or enjoy the view. It was completely stressful. It seemed like the last party of those people's lives, what was to be a cool, relaxing walk, was just 3 hours of intense noise. I got out of the boat dumb and migraine.

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