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Cần Quan Tâm

Đánh giá

• Very disappointed, would not recommend this tour.

  Howard S,

  11 thg 11, 2025

  - Đánh giá từ Viator

  2.00

  I was very disappointed with this excursion and would not recommend it. Below is the email I sent to Red Leaf Tours. I was advised in an email from the tour company that I had 30 minutes after the ship docked at the port to meet the tour group. I disembarked from the ship, as soon as I could, and joined almost all of the other excursion passengers in the tent at 9:30. Because several passengers from another ship hadn’t arrived yet, the tour guide, Kulwinder, made the decision to keep our group waiting for them. We were forced to wait until 10:50, one hour and twenty minutes in the windy and uncomfortable tent before the excursion began. Because of the long delay, the excursion failed to adhere to the expected itinerary. Rather than eating a light lunch at our own pace, as stated in the itinerary, Kulwinder instructed us to purchase our food and eat it on the bus. We looked forward to enjoying our lunch while sitting comfortably outdoors and, instead we were forced to eat lunch on a moving bus. When we arrived at the Alexander Graham Bell museum, we were allowed only thirty (30) minutes to review the exhibits, an insufficient amount of time. The main reason I booked this excursion was because I was very interested in seeing the exhibits in this museum. Because of the limited amount of time we were given, I rushed through the museum and didn’t have a chance to do more than have a quick look at the displays. It was because of the late-arriving excursion group members that we were forced to rush back to the port to keep them from missing the tenders that were going to take them back to their ship. I received the following reply from the company. The payment I made for this tour was not refunded. We are truly sorry to hear that our tour guide did not meet your expectations. We take all feedback seriously and are currently reviewing the matter to better understand what happened and how we can improve. Due to a high volume of emails and customer inquiries, our response time may be slightly delayed. However, please rest assured that your concern is important to us, and we will get back to you with your refund request as soon as possible.

• Best tour on our Canadian trip.

  Stephen B,

  27 thg 10, 2025

  - Đánh giá từ Viator

  5.00

  We did the Cabot Trail and Alexander Graham Bell Museum and lunch in Baddeck. Jack was our guide and he accommodated our every needs. He was very informative and professional. We highly recommend this tour.

• History and the beauty of nature

  Compass28395627370,

  26 thg 10, 2025

  - Đánh giá từ Tripadvisor

  5.00

  "Kool"/ Jack was a marvelous tour guide and made the most of our short time in port and changing ship schedule. The Alexander Graham Bell museum was surprisingly fabulous. And the what we got to see of the Cabot trail was beautiful - many photo opps! Sad that the ferry wasn't running that day... but out of our control.

• Colorful Cabot!

  Bernadette B,

  22 thg 10, 2025

  - Đánh giá từ Viator

  5.00

  So worth the experience. Great value. Our guide , Kulwinder , was knowledgeable , on time and generally made our "adventure " more enjoyable. Knew much about the area.

• Wonderful Cabot Trail and Badeck Tour

  Joanne A,

  19 thg 10, 2025

  - Đánh giá từ Viator

  5.00

  We arrived at the Sydney port on a cruise ship. Our friendly guide met us nearby which was perfect, accommodating my 91 yr old aunt who couldn’t walk far. We had a fabulous day seeing the beautiful foliage colors on the Cabot Trail and visiting the interesting Alexander Graham Bell Museum. . Our guide, Taranpreet, was informative and very thoughtful. He stopped many times along the Cabot Trail so we could take photos making it a very special experience including stopping at a chocolate shop and taking a small ferry (which was a fun, unique experience) in Englishtown near St Ann’s Loop. We had a very memorable day. We highly recommend our guide, Taranpreet, and this tour.

• Small group tour was...

  Debra W,

  16 thg 10, 2025

  - Đánh giá từ Viator

  5.00

  Small group tour was better than the big bus excursion with the cruise line. Nice drive up the Cabot Trail to see the sites and beautiful fall colors. Our drive was very accommodating to our requests. Was a good day for sure!

• Beautiful Scenery

  Van B,

  16 thg 10, 2025

  - Đánh giá từ Viator

  5.00

  Beautiful scenery along Cabot Trail and Baddeck. Our tour of six was in a minivan along with our driver Manny. Manny was very accommodating and strived to make our tour memorable. The only complaint is if you are seated in the back of the minivan; you could not hear what the driver/tour guide was saying. The driver/tour guide did say we would be switching seats along the tour. But there is always an entitled passenger who refused to do so. We do recommend this tour over the big buses because smaller vans and buses venture into areas where the larger vehicles cannot go such as the cable ferry. The Bell museum in Baddeck was interesting and we had plenty of time to have lunch on the water. We definitely recommend this tour.

• Excellent customer service, excellent tour.

  Robert L,

  15 thg 10, 2025

  - Đánh giá từ Viator

  5.00

  The contact person with Red Leaf Tours was excellent at promptly, getting back to me with any question that I had. My guide, Vishnu, was also, the driver. He was an excellent safe driver and gave very interesting commentary. I can certainly recommend Red Leaf tours and Vishnu 100%!

• Highly recommend this excursion

  Sharon P,

  15 thg 10, 2025

  - Đánh giá từ Viator

  5.00

  Excellent tour. Very personal as there were only 7 of us. Tailored to whatever we wanted to do, see of where we wanted to stop. Very informative. I would highly recommend this tour. Our driver was aware of the time we needed to be back on ship and got us back in plenty of time.

• Cruise ship port

  Stephen L,

  15 thg 10, 2025

  - Đánh giá từ Viator

  5.00

  We caught a beautiful day. The Colors of the trees were. Spectacular. Our guide Nanny was great. We had a fun day.

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