Cần Quan Tâm

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Đánh giá

• Read the fine print.

  Edwin R,11 thg 5, 2026

  - Đánh giá từ Viator

  3.00

  For the first two hours, this tour was a 1*. It was not much more than transportation. Read the fine print. I have taken literally dozens of Viator tours, airport, hotel and cruise transport services. Our driver Sakoka was a very kind and safe driver, we liked him very much. No English language skills and very little knowledge of the destinations we visited. The fine print says they will provide in advance a detailed downloadable pdf of our stops. No such pdf was sent. After 1.5 hours of WhatsApp texts with the tour operator, a readable pdf was sent which provided some information.. if you are interested in transportation services only, this would be a good choice. If you want a tour with a knowledgeable guide, look for other options.

• Did not get what we had booked

  Dorine P,25 thg 4, 2026

  - Đánh giá từ Viator

  3.00

  The driver was excellent but we signed up for an English speaking driver however the driver we had spoke no English. We had to use a translation app which was slow, painful and not terribly accurate. Not the drivers fault, he tried very hard to be accommodating but I will never book with this company again.

• Did not deliver as advertised

  Michelle Z,17 thg 4, 2026

  - Đánh giá từ Viator

  1.00

  We booked a private tour specifically with an English-speaking guide and were sent a confirmation photo of that guide in advance. However, a different guide arrived who did not speak English, which significantly impacted the experience and did not match the service we paid for. This is a clear case of the tour not being delivered as advertised. We are requesting a partial refund to reflect the reduced value of the experience.

• Driver only

  Janet P,16 thg 4, 2026

  - Đánh giá từ Viator

  4.00

  We did not realize that we had not booked a guide with this tour. It was just a taxi driver who had limited English and knew our itinerary. The driver was very nice and with the help of giigle translator we managed to have a good time on the trip. I know this was probably my error but it would have been nice it the lack of guide had been more obvious with booking.

• Grand Experience

  Peter D,7 thg 4, 2026

  - Đánh giá từ Viator

  5.00

  Kagoshima is just beautiful! An unexpected gem and one of the real highlight destinations on our cruise. Pity we ventured to Jeju Island rather than another day here or Nagasaki.

• Unforgotten

  Janette W,4 thg 4, 2026

  - Đánh giá từ Viator

  5.00

  Our guide was very accommodating and gave us many good explanations about all the sights, he responded to our wishes and gave us an unforgettable day... thank you very much!

• Viator Kagoshima via Diamond Princess

  D F,3 thg 4, 2026

  - Đánh giá từ Viator

  5.00

  Kikuchi-san was an excellent driver and guide. He was very accommodating, patient, polite and helpful. His professionalism was evident in the direction and instructions as he highlighted all the sites. He also takes great pictures!!! Most of all, with my anxiety of missing the ship, Kikuchi-san got us back in time to do some shopping in the terminal pop-ups. Arigato gozaimasu!!!

• Kagoshima is a city with...

  monique,21 thg 3, 2026

  - Đánh giá từ Viator

  4.00

  Kagoshima is a city with beautiful nature around it, especially the Sakurajima volcano and the Sengan garden. Unfortunately we had bad weather and we could not enjoy beautiful views from and on the volcano... That made the day a bit less beautiful... We did the hot lava water foot bath and the volcano field walk! Well eaten in the Sengan garden and made a nice walk...

• Wonderful experience beyond our expectations

  Tina S,20 thg 3, 2026

  - Đánh giá từ Viator

  5.00

  We had a wonderful day with Tanaka. He was courteous, attentive and charming. He took us to the most amazing restaurant for lunch and a wonderful tour of the world Heritage Sengan-en gardens. We couldn’t have asked for a better person..

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