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Cần Quan Tâm

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• Not safe for female solo travellers

  Petrina K,

  18 thg 4, 2024

  - Viator

  1.00

  As a female solo traveller experience with the Krabi Instagram Tour was disappointing and left me with mixed feelings. While the tour guide, was friendly, seemed knowledgeable about the area, and showed me around the shortcuts, there were several issues that detracted from the experience. I had to request a refund due to deception from the entire team, poor quality of service and photos, and inappropriate behavior from one of the team members. Unfortunately, even after this unpleasant experience, the company only offered a 70% refund for this expensive tour that has left me traumatized and scared to book another private tour. I understand that fees need to be paid but the experience especially the aftermath is so traumatic. Firstly, there was a significant issue with deception. Throughout the tour, our guide introduced himself as Dew, and I addressed him as such. However, it later became apparent after the tour that this individual's true identity was not Dew, which was incredibly deceitful on both his part and that of the team. This lack of transparency left me feeling uneasy and undermined my trust in the entire operation. Furthermore, I felt uncomfortable during the trip due to the tour guide’s inappropriate behavior, including touching that crossed boundaries several times. I was smiling through it scared because it was only myself and the tour guide. Afraid if I say something I could stir trouble or make the experience more uncomfortable on both parties, which could have made the experience worse. The tour guides English-speaking level was challenging to understand, limiting my ability to learn Krabis rich culture during the one on one private tour. The quality of the photos taken during the tour was subpar, with only a few meeting my expectations and requiring significant editing. He told me several times for me to teach him how to take photos! the tour guides lack of experience in photography was evident. As a solo female traveler, I would not recommend this tour unless the guide is more mindful of basic boundaries, proficient in photography, and has better English speaking skills. Overall, while the tour had some positives, the issues with photo quality for a “Instagram tour”, language barriers, and inappropriate conduct made for an unsatisfactory experience. I truly hope that this will never happen again to anyone. I felt like I should tell my experience so that people are aware that this could happen when booking a private tour. Please be safe.