Cần Quan Tâm

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Đánh giá

• It's worth it, we...

  ThienTien H,,7 thg 12, 2025

  - Đánh giá từ Viator

  5.00

  It is worth it, we visited several very interesting places, the guide is very kind and helpful but speaks little English. The cruise arrived at Westports and not Cruise Terminal so you have to take a 30 minute shuttle to transfer, it created a little confusion at first. Precaution to be taken when booking as it is necessary to allow at least one hour between the arrival of the boat and the pick-up of passengers. I highly recommend this excursion.

• He was curtious and polit. Time efficent and was happy to show us as many sites as he could

  Christina C,,27 thg 11, 2025

  - Đánh giá từ Tripadvisor

  4.00

  Great driver and willing to share his knowledge of the area. Also stopped at a few places we asked to see without any complaints

  

  

  

  

• Day tour Kuala Lumpur

  Tim B,,13 thg 11, 2025

  - Đánh giá từ Viator

  5.00

  Cruise Ship arrived early! Your booked from 1100 - WhatsApp message at 1045 with driver / vehicle details - waiting in car park. Travel first Bacu Caves - heavy traffic due to collision on motorway - Murugan - our driver pointed out ‘landmarks’ and visited key sites around City. Busy day but enjoyable - cows grazing on edge of motorway was an interesting thing to see - although ‘normal ‘ it seems here ! Thanks for your service !!

• Your driver arrived at...

  Shao L,,12 thg 11, 2025

  - Đánh giá từ Viator

  5.00

  Your driver arrived at the pick-up point ahead of time and was very polite. We had a very pleasant 7-hour drive together.

• Our "tourguide" was...

  Gary D,,11 thg 11, 2025

  - Đánh giá từ Viator

  1.00

  Our "tourguide" was nothing more than a driver. He showed up an hour earlier than our voucher stated and expected to start right away. He was unaware of the list of 17 sites that the tour included and we had to direct him to the list. He was polite but mildly contentious from the beginning that the list was not possible to do in the time allowed. He asked us what we wanted to see of the list, but we had little context in which to give him an answer, and he offered no guidance. We eliminated any break for lunch and still were unable to see all of the sites. The worst part of this fiasco was that the "tour guide" provided us no history no facts about Malaysia or Kuala Lumpur. When we reached each site he opened the door, pointed where to go and said he would be there when we were done. He offered no history, facts, description or context for any of the sites, no guidance what to see or its meaning or significance. He did nothing to guide us managing the time to its best effect. This is the worst tour guide we have ever experienced. We had one day in Kuala Lumpur and probably will never have an opportunity to return. The tour guide was preoccupied with when the tour was to end, that we booked with Viator and that he would have provided a better experience if we booked with him, and if the tour took too long he would have to charge extra. This made the experience negative, unpleasant and a little stressful. Viator obviously did not vet this guide. Really awful.

• Tour from cruise port

  Denise L,,19 thg 4, 2025

  - Đánh giá từ Viator

  4.00

  Comprehensive tour of KL if you haven't been before. We chose to omit the shopping. The Batu Caves climb is quite strenuous. Time limits were good for each stop. You do not have time to go up the toweres. If you wanted to you would need to prebook. Nagen, our guide, got us from the port and back in plenty of time. He was helpful and knowledgeable on our enquiries

• Very poor service Late don’t use

  bruce p,,3 thg 4, 2025

  - Đánh giá từ Viator

  1.00

  Well, I can’t say anything good they were late. After searching. Searching for them in the immediate area and in the parking lot after 15 minutes past the time we gave up I tried to contact them but no answer as a result we gave up and used two local drivers to handle our group of eight people. As we were driving to Kuala lumper, The tour travel provider called and said they were there on time. That was a lie. They were not. Don’t use this group They spent more energy trying to say we were wrong instead of admitting their failure.

• Overall OK, choose a guided tour (who can speak English!)

  JOHN M,,27 thg 3, 2025

  - Đánh giá từ Viator

  3.00

  Overall OK, driver polite - did not speak any English so unable to communicate which was frustrating and impacted tour.

• We were booked for 10am...

  Geoffrey D,,11 thg 3, 2025

  - Đánh giá từ Viator

  4.00

  We were booked for 10am but it took us over an hour to find our driver. Our driver had no board with our names on. We observed him sat around the terminal making no effort to find his customers so we did not approach him. We also had difficulty with Wi-Fi so could not contact the suppliers until after 11am. Once we got his telephone number we made contact and could not believe it was the character we had observed sat around. Why did he not ring us presumably he had our number. The actual trip was good Geoff Davies

• Kuala Lumpur trip

  barbara r,,3 thg 2, 2025

  - Đánh giá từ Viator

  5.00

  Excellent trip driver was very helpful and did the trip we wanted in the order we requested including a good lunch stop

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