Step-by-Step Service Experience 1. Easy Online Booking Select your preferred vehicle (Sedan, Alphard, Majesty VIP Van, or Mercedes). Enter flight details, hotel information, and any special requests (child seat, extra luggage, etc.). Receive an instant confirmation email and voucher. 2. Pre-Travel Reminder One day before your transfer, you’ll receive a WhatsApp/SMS/email reminder with: Driver’s name and contact number Vehicle details (plate number, model, and color) Pickup time and location instructions 3. Airport Arrival & Meet & Greet Upon landing at Suvarnabhumi (BKK) or Don Mueang (DMK), clear immigration and collect your luggage. Our airport representative or chauffeur will be waiting inside the arrivals hall with a LuxMove sign displaying your name. The driver assists with luggage and escorts you to your private vehicle. 4. Hotel Pickup (For Departures) Your chauffeur arrives at the hotel lobby at the scheduled time. You will be assisted with luggage and escorted to the vehicle. The transfer is door-to-door from hotel to airport departure terminal. 5. Luxurious Onboard Experience Travel in a clean, air-conditioned, insured vehicle. Complimentary bottled water and chilled towels (on request). Smooth ride through Bangkok’s traffic with highway tolls already included. 6. Safe & Timely Drop-off For airport departures, you’ll be dropped directly at your airline’s departure zone. For hotel drop-offs, the chauffeur escorts you to the entrance and assists with luggage. Service concludes with a warm thank-you and confirmation of any return transfer if booked.