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• Thieves

  Raphael S,

  30 thg 9, 2025

  - Viator

  1.00

  Poor, Service cancelled by the skipper for boat breakdown , with proposal by WhatsApp without going through the site of another outing for an amount that doubled the price 600 euros. Proposal refused on our part because it smelled like a scam. By checking my bank account the amount of the benefit was well debited. It took me 5 days, about ten emails + phone calls to get my legitimate refund. With just an apology from the councilman. Unfortunately very bad experience, despite positive reviews on the site. A voucher, and a valid explanation might have eased my anger, but I feel like money comes before the customer.

• Disappointed- lastMinute cancellation

  Cindy M,

  5 thg 6, 2025

  - Viator

  1.00

  Drove an hour and 15 minutes only to Find out that the tour operator moved us to tomorrow. He said he tries to contact me but that was only after I contacted viator to report the problem. We ended up cancelling as we didn’t want to make another two hour drive. He said I should have called to confirm 24 hours ahead but I had already gotten confirmation from Viator and it didn’t say anywhere that I saw that I needed to call. Very disappointing- seems like kind of a shady operation- I’d book with another operator next time. Viator was great about refunding me.

• The worst excursion in Spain

  Robert M,

  18 thg 8, 2024

  - Viator

  1.00

  I first want to start out by saying I never write reviews, but I feel as a paying customer, you should know exactly what you're getting yourself into before you book the worst excursion in all of Spain. If could give this excursion 0 stars, i would. Never in my life have I have a felt less welcome AND disrespected. The captain of this boat DOES NOT LIKE AMERICANS!!! If you are traveling abroad from either the USA or Canada, PROCEED WITH CAUTION. Quite frankly, I'm not sure if it was just because we were Americans,or this guy was just a miserable human being, but wow- he really knew how to make an entire boat feel uncomfortable. Upon boarding, (me and my husband) , along with the majority of the group were instructed to sit at the front of the sail boat. As we sailed to our first (and only) destination, the captain retracted the main sail (with no warning) , to which the rope slapped my husband in the face. My husband proceeded to protect his face by holding his arm out so it would happen a second time. The captain then screamed "DO NOT TOUCH ANYTHING I HAVEN'T TOLD YOU TO TOUCH" . Shocked. We calmly said that the rope smacked him in the face. The captain then said that he "didn't care" And that "we should go to the lower part of the cabin if we were unhappy". That was only one issue.... The captain was also making crude comments about Americans and how we are "overpopulating Mallorca". My husband and I couldn't believe our ears. Ecspeically since we were paying customers! It was so bad to the point where we felt unsafe. The captain clearly had it out for us from the very beginning with NO reasoning at all. It was very scary. There were multiples instances throughout our trip in which he was yelling at us, and whispering under his breath.... the entire boat was talking about how uncomfortable he was making the trip and how everyone felt as if they were walking on eggshells.... Long story short, DO NOT WASTE YOUR MONEY!!!! This man should never be allowed to host tourist. On top of this review, we will also be filing a more formal complaint.

• Nice Trip, Grumpy Captain

  Richard G,

  9 thg 8, 2024

  - Viator

  3.00

  The trip started on an unusual note when the captain greeted us with remarks about Europe being dead, the island being full, and how parking was impossible, suggesting we go elsewhere. I found this introduction both odd and off-putting, so I kept my interactions with him to a minimum. Despite this initial awkwardness, I still enjoyed a peaceful and relaxing day on the yacht.

• Wonderful experience

  Younes M,

  6 thg 8, 2024

  - Viator

  5.00

  A fantastic experience. It was truly unforgettable. The skipper was incredibly knowledgeable and friendly, ensuring that everyone on board felt safe and comfortable. I can't recommend it highly enough!