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• Waste of time and money in an incompetence contest orchestrated by Viator

  Augee J,,7 thg 8, 2025

  - Đánh giá từ Viator

  1.00

  I usually take a kind of multi-pass when I visit a country I don't know. In general they are very convenient and give you access to places you would not even have the idea to visit. This is the first time I have had so many problems with a claimant, to the point that I cancelled another experience I had taken outside of this so-called pass which brings only problems. Field staff are incompetent and brochures are unclear. No one knows what it is and how it works so we refuse you full tours that are included in this multi-pass.I chose the premium pass because a boat trip was part of the service. I had planned this trip well with the company but once instead of the rendezvous, I was directed to the wrong vessel and by the time I was informed, my vessel had already left. Of course they refuse to reimburse me for visiting the blue lagoon, Gozo and Comino. Malta is a small country that can be visited quickly but because of this company (V Tabone) I missed half of it. I’m very surprised that Viator puts its users in touch with this service provider who is present when you don’t ask them anything but turns you to a Customer Service number that doesn’t work if you have a problem. One star is far too much for such a negative experience. This is my last purchase on the Viator platform.

• Definitely worth the money

  Andrew Y,,24 thg 6, 2025

  - Đánh giá từ Viator

  5.00

  It’s a big expense to start with but when you factor in the Citysightseeing bus is €20 a day to use and most of the entrance fees are about €10 and the boat trip to the two islands for the day is about €50 then it’s definitely worth the money. The only downside is the Citysightseeing bus takes forever to get anywhere so I ended up just using it to get to a heritage location and then getting public transport for the rest of the day. I had absolutely no problem getting it scanned at any of the places I visited and my one tip is to take a screenshot of the tickets and keep them as photos on your phone, it’s easier than trying to find the email each time. I had a great time on Malta and saw so much, I believe definitely more than I would have seen had I not brought the ticket.

• Magic Malta

  marie g,,4 thg 3, 2025

  - Đánh giá từ Viator

  4.00

  Great value for money.It almost saved me half the amount of money it would have cost if I did all the museums/boat trips/bus rides and Aquarium individually.It encouraged me to do more activities than I originally thought. Only problem was getting my QR code activated before it became valid to use.It wasn't clear HOW to get it activated,as most sales staff at outlets didn't know how.It took a random bus inspector on my second day to get my voucher activated,after several failed attempts to use it,which was stressful.

• Useless - avoid

  Stephen E,,21 thg 5, 2024

  - Đánh giá từ Viator

  1.00

  The citysightseeing tour bus is not fit for purpose. This not a hop on hop off service as the buses are one hour apart from each other, plus the last service commences at just after 1600 which is far too early. Furthermore the buses are very unreliable and due to the constant traffic congestion in Malta will never run to schedule. Given this you risk the chance of being stranded on an outlying part of the island when the tour buses cease. Therefore it is not a reliable service to actually get to anything included in the heritage pass, we managed nothing. If you do actually manage to get on a bus, the buses are quite battered and have seen better days. The commentary is more likely not to work than work. Drivers will not help in respect of getting the service to work. The first bus driver’s way of rectifying was to tell us to change bus, not to fix the bus, it remained in service The second time the driver was not interested in fixing it and simply continued to chat to a female friend that had jumped on the bus after we left Valletta. Him being distracted from driving from constantly chatting is a concern. His mobile phone use whilst driving is presumably illegal. It’s far better to get a tallinja card for local buses and a heritage pass yourself. Cheaper and more reliable way to get about.

• Time well spent in Malta

  Anca A,,27 thg 11, 2023

  - Đánh giá từ Viator

  5.00

  In addition to entrance to the Saint Elmo and Saint Angelo Fortresses in Valletta and the major museums in Malta, Round trip ferry tickets from Malta to Comino and Gozo islands are included in the Multi-Day pass, along with a harbor cruise in Malta Grand Harbour which offers panoramic views of the 400-years-old fortresses of Malta. in addition, most Heritage Neolithic sites in Malta are included, except Hal Saflieni Hypogeum which requires separate tickets and advanced reservations.

• Over priced for the benefit

  Chris B,,4 thg 4, 2023

  - Đánh giá từ Viator

  1.00

  This tour is heavily marked up and if we had bought it directly with ISeeMalta we would have saved almost 100 Euros. The tickets were not received until requested at 2am the day before usage and were never recognized by the vendors in Malta, so each time we had to use them, there was confusion as it was identified that an old package had been purchased that we no longer available. It was also worth noting that this is for Malta Island only, not the country Malta, as Gozo was not included in the transport.

• Superb

  GarryW P,,17 thg 8, 2022

  - Đánh giá từ Viator

  5.00

  Very good Value and is good that you can select from a choice the number of days to use the pass. which is also good as it will s hot in August and you need to take more time to get around.

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