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Đánh giá

• All right, but when you do the...

  Anny G,,21 thg 1, 2026

  - Đánh giá từ Viator

  5.00

  Very good but when booking they sent me a text message and an email the message indicated an incorrect address or the mail another! I arrived very late to the location and was charged an additional $69 (4 people) because I had already lost the boat at that time, but it was not my fault 😢

• I did not go because it...

  Deniquea C,,19 thg 1, 2026

  - Đánh giá từ Viator

  1.00

  I did not go because it was raining and I picked 5:30 and the owners said I had to 6pm because I didn’t want to stay on the beach and that’s not on the itinerary that I have to stay on the beach so she said I need to do the 6pm after I showed her I paid for the 5:30 and she didn’t care I feel it was a racist situation we were the only different ones out there

• Great Activity

  Wendy R,,4 thg 1, 2026

  - Đánh giá từ Viator

  5.00

  This tour was a really fun way to get out on the water and see some incredible homes, the port, and islands. The host was great and made it for a very enjoyable trip. Based upon photos, we thought we were getting on a bigger boat, but this was a single level water taxi and it was actually a very enjoyable, smaller scale tour than the others loading in the same vicinity, and we’re really glad we chose this tour compared to the other less expensive one.

• Don’t be scammed into this - it was just a way to throw money away.

  Chase K,,3 thg 1, 2026

  - Đánh giá từ Viator

  1.00

  We never got to get on the cruise, after traveling with a family of 6 by Uber across Miami and wasting our time and money, we arrived at the check in to find a crowd of angry people and a really unprepared and unpleasant staff ignoring our requests for help checking in and finding out where the boat is. We booked for 3:30, got there an half hour early as directed, but the departure time came and went. 5 minutes until 4, we were told the boat would leave at 4 (no boat in sight) and yelled at to wait in line (we were). At that point, we had to leave because the delay in departure would cause us to miss dinner reservations, so we had to abandon the whole excursion and leave. No support from the cruise provider in answering questions and plain rudeness was offered. Never have had such an expensively disappointing experience and didn’t even get to go on the cruise. Whole family was disappointed as we loaded into Ubers to drive back across Miami and waste more time and money on an experience we didnt get to enjoy. Still have not received a return phone call from the provider after repeatedly reaching out yesterday. The whole thing came off as a scam.

• Little walk quickly made...

  nicolas p,,1 thg 1, 2026

  - Đánh giá từ Viator

  2.00

  Little ride quickly does nothing exceptional to see if cheap ticket old boat taken care of on the dock not at all top nothing to organize

• They need better...

  Rakesh G,,1 thg 1, 2026

  - Đánh giá từ Viator

  4.00

  They need better directions to the pick up place. A big sign or color code. No red shirt representatives were seen. There are multiple boat rides in thearea.

• Scammees

  Srikanth T,,31 thg 12, 2025

  - Đánh giá từ Viator

  1.00

  I have been to Miami close to 7 times and this is the worse experience I have . Very unprofessional and we are group of 10 ppl and they charged extra $15 for 20 mins delay which they asked to reschedule and charged- but they did delay the next boat 40 mins delay just for adding more people. These people are private boaters and scammers. Never ever book this and even vistor is not responsible for these weird

• Lack of customer service

  bethanyc178,,31 thg 12, 2025

  - Đánh giá từ Tripadvisor

  1.00

  We were unable to locate the meeting spot with instructions we were given. Tried to call the number listed several times and no one answered. We missed our appointment and they refused a refund. Poor customer service

• Could barely hear what...

  Mary C,,30 thg 12, 2025

  - Đánh giá từ Viator

  1.00

  Could barely hear what the guide was saying and then when you could it was a language barrier. So it was hard to understand what was being said. Only gave info on maybe 5 houses. Need to update the info or gain more knowledge of the homes and area

• Chaos and disorder… don’t...

  Yonglin H,,30 thg 12, 2025

  - Đánh giá từ Viator

  1.00

  Chaos and disorder… don’t ever want to try again. Overwhelmingly tickets were sold and you cannot get a seat… you missed the trip and no refund… so ridiculous 别来 超额卖票 还不退款… 组织混乱现场就2人维持秩序 排队的有上百人…周围还特别不好停车…逼了狗了 要么提早来排队要么别来这家

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