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• Nice tour but don't expect to see Mount Fuji

  Amit,

  24 thg 8, 2025

  - Viator

  4.00

  The tour was good and our tour guide Kazu was very friendly and funny. Don't expect to see Mount Fuji even if the skies look clear. You have up to a 20-30% chance throughout the year. Apparently the best time is in the Winter months. It was very cloudy and didn't see anything

• It was well worth the...

  Olaf G,

  22 thg 8, 2025

  - Viator

  5.00

  It was well worth the money. It was a very well organized day from the visit to Mt. Fuji to lunch then Hakone ropeway ride to cruise around Lake Ashi. We could not have asked for a better day. Only wish the clouds would have given us a better view of the Mountain. Kazu was the best guide we love him!!

• Disappointed

  William W,

  21 thg 8, 2025

  - Viator

  3.00

  Prior to this experience I requested 1 vegetarian meal for a party of 4. Upon our arrival for dinner we were all served a vegetarian meal. Not to mention it was very bland, no seasonings. When I mentioned it to the server she basically ignored me as I am sure there was nothing she could do at that point. The food was probably prepared ahead of time. When I reached out to the tour operator afterwards I received no response. Also the tour advertises views of the replica Statue of Liberty. At night it is so small it is not visible from the boat. Of all the tours we did while in Japan this was the most disappointing for the price. I feel we could have viewed the bay from the bridge and chosen somewhere with much better food to eat.

• Gaslit by 25,500 reviews. Don’t do it.

  Samantha T,

  20 thg 8, 2025

  - Viator

  1.00

  Don’t book this tour if you want any decent or “post card” photos of Mount Fuji, cos you absolutely won’t get them. The only photo of the full mountain you could get was from the moving bus on the way there (the bus did not stop, and if you were on the right hand side of the bus like we were you missed out entirely. If you look closely at the other reviewer photos you can see all of the “full” shots of the mountain are taken through the bus glass windows). The guide was lovely, but the pre-recorded voiceover was done by AI/ a robot voice, which made it so hard to listen to and connect with. And the food! Oh god, the food was truly awful. It was a buffet, so if you opted to duck to the bathroom first, by the time you got to the food it was stone cold. The tour was just so rushed, and we felt like we were cattle being herded around for the day. You were either on the bus, or stopping quickly to take a terrible photo. The stop up the top of the cable car we were given literally 7 minutes to go to the toilet and the gift shop (choose wisely as the lines were equally long for both) with zero time to even go for a quick walk outside to have a look at the “hot springs” (quarry. It was a sulphur quarry). The boat ride was fine, but they packed so many people onto it you could barely get a glimpse of the lake and by the end of it we just couldn’t be bothered. It went for 20 minutes, and was just super odd to finish the already crappy day on a random ass pirate ship. Honestly, we are so disappointed. It was such a long day with 85% of it spent on a bus, with zero photos of the beautiful mountain we paid good money to see. I can understand people would be disappointed if the weather covered the mountain (which we got glimpses of it through the clouds) but the tour can’t control the weather; the true disappointment was seeing it from the worst angle possible, and only seeing the tip of it. Don’t waste your money on this tour. We are just beyond disappointed we spent a day wasted on a bus.

• Absolutely NOT worth it.

  Tala T,

  20 thg 8, 2025

  - Viator

  2.00

  I want to start by saying that I want to give it 0 stars but I’m giving it 2 stars because of our sweet guide and kind bus driver who deserve 5 stars. We went on a bright clear day. Mount Fuji was totally visible…but only for a moment on the drive and that was it. Literally. They would not stop to let us get pics from that visibility view!! This was not a Mount Fuji trip. At the 5th station top we barely saw the tip of the mountain, nothing like the photos advertised, and we had 15 mins to use the restroom, take pics of nothing and then we left…what was all that for?!. We weren’t given a chance to stop at the one area where the view was actually clear. Instead we were told to snap pictures out of the bus window as it sped past. That set the tone for the entire day — rushed, shallow, and photo opportunities denied. Lunch was another insult. The ninjas are a gimmick and the food was inedible. Hakone, the cable car, and the boat were fine on their own, but that isn’t why people book this tour. The name of the tour is Mount Fuji. We expected to actually see and experience Mount Fuji, especially on a clear day. Instead we spent most of the time on the bus, shuttled from one rushed stop to another, with less than 15 minutes at each. Absolutely miserable and SO MISLEADING!!! Reading the glowing reviews now feels like gaslighting. What we got was not what was promised. To be clear, the guide was wonderful and the driver was kind. But the actual tour itself deserves zero stars.