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• The tour is really well...

  Shailesh R,

  24 thg 10, 2024

  5.0

  The tour is really well organized. I recommend people start with boat ride instead of ending with it. Also make sure to reserve tickets separately for cogwheel ride up the Mt. Pilatus. Also make sure to buy the connecting cogwheel ride...i mean you will reach Alpanchad at 10:49 am and you get to board the next cogwheel at 10:50 am...don't worry it doesnt depart till 11:15 am so book for 10:50 am cogwheel. Also the food up there on Pilatus is great. Carry water. It's cold up there so dress accordingly. Overall a great great experience. Don't miss it.

• Pilatus round trip

  Ivan H,

  20 thg 10, 2024

  4.0

  I was advised to beat the crowd to go opposite way to Pilatus, which you can do with this ticket. lucky I took a paper printed copy, for some reason barcode reader would not read from my phone. Going up Cable car first was awesome, I was at the top at 9 00 am if you get to Kriens at 8 30 am, catch no 1 bus in lucerne to Pilatus bus stop. I was on first dragon ride of the day, Check out vlog on YouTube @Aussies-on-dream-travel for full details. Cloud was already rolling in at 10 15 AM. I was ready to come down by Cogwheel train. I had booked reservation on train after 11 00am. It was so quiet doing it this way, I came down early at 10 15 am to catch boat back to lucerne from Alpnachstad. This way was great, there was huge line up here to go up by cog wheel train, it is possible by the time all these people got to top, they would have seen only cloud. This ticket was almost AUD$100 cheaper than tour and very easy to do by yourself, check out vlog.

• Bad service

  James P,

  7 thg 10, 2024

  1.0

  No refunds on trip cancellation due to ice storm - storm prevented mechanical lifts to operate but we were given no refund

• Beware - fair refund not offered if train closes

  Melissa F,

  6 thg 10, 2024

  3.0

  The cogwheel trained closed on the day we were there due to cold weather on 9/29, so we were unable to complete the loop and had to take the ariel tram both ways. The views from the tram were awesome, and it is stunning at the top! However, I only received a partial refund (even though we were only able to complete 1/3 of the loop). So I would recommend thinking carefully before buying all the tickets at once. You may want to buy separately. If everything had been open, I am sure it would have been incredible.

• Spend some time preparing your timings for a great day!

  Victoria C,

  6 thg 10, 2024

  5.0

  Very enjoyable day - we travelled via the bus to Kriens and then took the Gondola up to the top of the mountain, then travelled back by the cog train to catch the cruise back to Lucerne. We travelled this way so we had a relaxing end to the trip AND we could gauge the timings better. We reserved priority boarding in the cog train so we arrived at the embarkation point 5 mins before the lake cruise departure…. Then worked our other schedule back from there. Some reviewers note that the self-guide instructions are vague but we found all the transport was clearly identified and easily managed. The Swiss also have plenty of assistants at transport hubs to ask for help - do ask! The trip is well worth the money and although we completed the trip in about 4 1/2 hrs it could easily be a much longer time if you travel more leisurely and take advantage of the other activities on the ascent/descent such as trekking/tobogganing. The trip starts and stops literally in front of the main rail station so ideal for day visitors to Lucerne.