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• Fun times searching for the lights

  Anna d,

  20 thg 2, 2025

  5.00

  We had a really fun and personal experience going on the tour with Steve. Even though the weather was challenging, he had a good plan and we were able to find the lights and learn about the area!

• Unfortunately the weather...

  Rachel G,

  12 thg 2, 2025

  4.00

  Unfortunately the weather didn’t cooperate on the night of our tour so we didn’t see any northern lights. Steven was very kind and positive throughout the evening though.

• Hunting for Northern Lights

  peter m,

  7 thg 2, 2025

  5.00

  Steven was our host for the evening and was very knowledgeable and entertaining!He does his job very well and knows a thing or two about the Northern Lights. He had some great spots to bring us to .Even on quite an overcast night with a bright moon he still managed to get a photo of us with the Aurora. (Yes)Very happy. Also he provided us with hot chocolate and snacks.

• Be careful, read my review- not to be trusted! Didn't came to pick us as planned.

  itamar r,

  18 thg 12, 2024

  1.00

  No Experience, they just "Forget" to pick us from the point that was mentioned. Listen,I have made a lot, really a lot of Travels with Viator, since I really experienced, I always double check before. And in the same day at noon i wrote them via viator chat , just to verifyone one more time( the pick-up should be at 8pm at Alta Havn for cruise ship- it all written in my previous talk to them) but no answer to my massage. ( they did answer me in the past) We'll i went to the pick up point anyway ,at time ,we were waiting for 1 hour! During this hour, i masseged them few times, called via WhatsApp to their number, That was given in company details. text to their company whatapp-and nothing! No response So i use the chat with the viator support team ,the viator man checked all the previous writing with them , he tried to call them too and no answer for him too- So he immediately start to process of a full refund. And was very sorry for that. But it's not about the money, you are not visiting in winter so north "often" ,so if they don't come, you have no other option do to at 21pm- so it's destroy your evening. It's been 3 days since that happen, still not even one response from them !! ( and we did chat on viator support few time before the trip- so it really easy to reach me, i have internet all the time and can see and massage that come via viator ) well, maybe the tour is great, maybe it's not , it's also a matter of luck with Aurura. But there few companies that do that tour so Try to choose one you can trust on it. Not this one! I wonder if they finally will reply here,to my review, and see how to you, they will try to explain. But I did everything right. ( so I hope so will not try to say I wasn't in the pick-up area- or something like that)

• A magical local experience!

  Siobhan T,

  30 thg 10, 2024

  5.00

  A fantastic experience from start to finish! We were met by Stig next to the cruise terminal who took us back to the base to wrap up in warm clothing. Dia and Max met us there and were our guides for the evening. Dia was incredibly knowledgeable about the local area and explained lots of different sites as we drove past. We were very fortunate to spot the Northern lights early in our trip and they took us to a secluded spot to get some great photos. Being a small group we had the opportunity to visit a couple more locations that a coach wouldn’t have been able to see. It was an amazing experience and Max and Dia couldn’t have been more helpful with spotting the lights and helping with photos. We also enjoyed a hot chocolate around a campfire with some delicious pastries which just added to the experience. This was far better value than excursions booked through the cruise and a far more personal experience, we’d highly recommend!